Patricia Arias
Valencia,CA
Summary
Dynamic Esthetician with a proven track record at Self Employed Services, excelling in customer service and infection control. Expert in advanced facial treatments, fostering client relationships, and providing tailored skincare advice. Committed to delivering exceptional results, enhancing client satisfaction, and maintaining a pristine environment for optimal skin health.
Overview
27
27
years of professional experience
Work History
Esthetician
Self Employed Services
Valencia, CA
12.2019 - Current
- Educated clients on proper skincare routine maintenance and guided them in selecting appropriate home care products.
- Maintained strict sanitation protocols to ensure a clean and safe environment for both staff and clients.
- Performed various facial treatments for optimal skin health, including microdermabrasion, chemical peels, and LED therapy.
- Established long-lasting relationships with clients by providing personalized care and consistently delivering outstanding results.
- Provided exceptional customer service, addressing client concerns promptly and professionally to ensure satisfaction.
- Recommended retail products for at-home use.
- Advised clients on proper home-care regimens.
- Analyzed skin condition and made appropriate product recommendations.
- Fostered friendly, warm, and exceptional customer experience.
- Stocked treatment rooms with proper supplies.
Medical Assistant / Office Manager
Dr.Kranson
West Hills, CA
05.1999 - 12.2019
- Administered patient care, ensuring comfort and safety during examinations.
- Assisted in the preparation of patients for procedures, enhancing workflow efficiency.
- Managed appointment scheduling, optimizing patient flow and reducing wait times.
- Conducted routine laboratory tests, maintaining accuracy and compliance with protocols.
- Educated patients on treatment plans and medication administration, improving adherence.
- Collaborated with healthcare team to develop and implement patient care strategies.
- Trained new staff on office procedures and best practices, fostering a cohesive team environment.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
Education
Esthetics
Jama Beauty College
Woodland Hills, CA11.2019
Medical Assistant - Medical / Phlebotomy
Concorde Career College
North Hollywood, CA10.1999
Skills
- Customer service
- High-frequency machine use
- Multitasking and organization
- Extractions and pore cleansing
- Infection control
- Nano needling
- Waxing treatment
- LED therapy
- Microdermabrasion both diamond tip and crystal certified
- Lash lift
- Dermaplane
- Chemical peels
- Brow lamination and tint
- Client intakes
- Hydrofacial
- Medical recordkeeping
Languages
Spanish
Native or Bilingual
Timeline
Esthetician
Self Employed Services
12.2019 - Current
Medical Assistant / Office Manager
Dr.Kranson
05.1999 - 12.2019
Esthetics
Jama Beauty College
Medical Assistant - Medical / Phlebotomy
Concorde Career College