PATRICIA ARREOLA
San Diego,CA
Summary
Professional with experience in customer service and hospitality, ready to excel in client-focused role. Skilled in resolving issues swiftly, ensuring satisfaction, and fostering positive client relationships. Strong emphasis on teamwork and adaptability, able to meet evolving needs and deliver consistent results. Known for effective communication, empathy, and proactive approach to enhancing service experiences.
Dedicated professional with strong customer service and problem resolution skills. Experienced in maintaining confidentiality and supporting team dynamics. Ready to enhance safety and guest experience.
Overview
6
6
years of professional experience
Work History
Security Ambassador
BCI
San Diego, CA
10.2024 - Current
- Prevented unauthorized access by diligently monitoring entry points and verifying credentials.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Checked and verified photo identification prior to granting facility access.
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted in training new staff on patient access protocols and system usage.
- Maintained high standards of confidentiality and privacy, strictly adhering to HIPAA regulations.
Production Team Member
Unifirst Corp
San Diego, CA
01.2021 - 05.2023
- Count garments
- Hang garments to be processed through the steam tunnel
- Visually inspect all garments for tears, holes, stains, and damage
- Ensure all garments pass the UniFirst 20-point uniform inspection process
- Follow all safety policies, HACCP and medical guidelines.
- Operated machinery to ensure efficient production flow and adherence to safety protocols.
- Collaborated with team members to meet daily production goals and quality standards.
Front Desk Receptionist
Clinica La Familia
Mexico, MO
05.2020 - 12.2020
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Managed front desk operations, ensuring efficient patient check-in and appointment scheduling.
- Scheduled, coordinated and confirmed appointments and meetings.
- Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
- Maintained confidentiality of sensitive data to protect customer and business information.
- Facilitated smooth communication between departments by accurately relaying messages and information.
- Streamlined check-in processes, reducing wait times for guests.
Education
High School Diploma - Mathematics
SWEETWATER HIGH
National City, CA06-2005
Skills
Active listening
Critical thinking
Data entry
Customer service
Problem resolution
Call center experience
Work ethic and integrity
Team leadership
Cash handling
Decision-making
Time management
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Security Ambassador
BCI
10.2024 - Current
Production Team Member
Unifirst Corp
01.2021 - 05.2023
Front Desk Receptionist
Clinica La Familia
05.2020 - 12.2020
High School Diploma - Mathematics
SWEETWATER HIGH