Summary
Overview
Work History
Education
Skills
Dance,
Timeline
Generic

Patricia Asch

Richmond,VA

Summary

Proven track record of enhancing customer satisfaction and streamlining order processes at Instacart, showcasing strong work ethic and exceptional attention to detail. Expert in online order fulfillment and customer service, significantly improved member engagement at LA Fitness through strategic relationship building and effective promotional campaigns. Demonstrates unparalleled dedication to accuracy and customer relations.

Overview

6
6
years of professional experience

Work History

Shopper and Delivery

Instacart
01.2021 - Current
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
  • Demonstrated speed and accuracy in order item selection.

Caashier

Kroger
08.2020 - 01.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Membership Director

LA Fitness Sports Club
01.2018 - 04.2020
  • Developed strong relationships with partner organizations, enhancing the value proposition for members.
  • Collaborated with marketing team to create effective promotional materials for attracting new members.
  • Managed membership database efficiently, ensuring accurate tracking and reporting of key metrics.
  • Conducted periodic surveys of members'' needs/preferences in order to inform future programming decisions.

Education

No Degree -

Boston University
Boston, MA
06.1976

Skills

    Strong Work Ethic

    Online order fulfillment

    Mobile payment processing

    Supply Chain Understanding

    Attention to Detail

    Customer Service

    Upbeat and Outgoing Attitude

    Customer Relations

    Relationship Building

    Planning and Organization

    Flexible Schedule

    Product Knowledge

    Accurate money handling

    Physical Stamina

    Sales expertise

    Purchase Recommendations

    Sales proficiency

    Online Order Processing

    Processing payments

    Cash Handling

Dance,

New York City Ballet

Timeline

Shopper and Delivery

Instacart
01.2021 - Current

Caashier

Kroger
08.2020 - 01.2021

Membership Director

LA Fitness Sports Club
01.2018 - 04.2020

No Degree -

Boston University
Patricia Asch