Patricia Boyer
Santee,CA
Summary
Dynamic and results-driven server with extensive experience at Hotel Del Coronado, excelling in high-volume dining service. Proven ability to enhance guest satisfaction through effective communication and upselling techniques. Recognized for attention to detail and reliability, consistently delivering exceptional dining experiences while maintaining composure under pressure.
Overview
17
17
years of professional experience
Work History
Server/Head Bartender
Lemon Grove Bistro
Lemon Grove, California
12.2024 - 11.2025
- Managed multiple tables simultaneously, ensuring prompt service and guest satisfaction.
- Maintained cleanliness and organization of dining area to create a welcoming atmosphere.
- Oversaw inventory levels of supplies, communicating reordering needs to management.
- Implemented upselling techniques to boost sales and improve guest dining experiences.
Server
Anthony's Fish Grotto
La Mesa, California
02.2021 - 03.2024
- Facilitated effective communication with kitchen staff to ensure timely order delivery.
- Monitored guest satisfaction during dining experiences and addressed needs promptly.
- Collaborated with team members to optimize service efficiency during peak hours.
- Recommended menu items tailored to guest preferences and dietary restrictions.
Server
Viejas Casino & Resort
Alpine, CA
12.2018 - 03.2020
- Greeted new customers and established immediate positive connections with guests.
- Conducted strategic check-ins post-meal delivery to confirm satisfaction and address issues.
- Applied strong communication and problem-solving skills to resolve complaints effectively.
- Maintained updated knowledge of menu items, recommending based on preferences and allergies.
Server
Hotel del Coronado, Curio Collection by Hilton
Coronado, CA
05.2009 - 10.2018
- Maintained a clean work environment to optimize operational efficiency throughout shifts.
- Resolved guest issues with a positive and respectful approach, enhancing satisfaction.
- Recommended menu items by actively listening to guest preferences and needs.
- Completed all side work promptly after dining service to ensure smooth operations.
Education
ServSafe Food Handlers Certificate -
ServSafe
San Diego, CADiploma -
Chaparral High School
El Cajon, CASkills
- Menu memorization and presentation
- Transaction processing and cash handling
- High-volume dining service
- Team collaboration
- Order accuracy and delivery
- Energy and stamina
- Composure under pressure
- Specials promotion and upselling
- Adaptability and flexibility
- Attention to detail
- Reliability and responsibility
References
References available upon request.
Timeline
Server/Head Bartender
Lemon Grove Bistro
12.2024 - 11.2025
Server
Anthony's Fish Grotto
02.2021 - 03.2024
Server
Viejas Casino & Resort
12.2018 - 03.2020
Server
Hotel del Coronado, Curio Collection by Hilton
05.2009 - 10.2018
ServSafe Food Handlers Certificate -
ServSafe
Diploma -
Chaparral High School