Patricia Branson
Portland,OR
Summary
Detail-oriented professional with diverse experience in customer service, food preparation, and warehouse operations. Demonstrated ability to enhance guest experiences and maintain high standards of hygiene and safety. Strong collaborator committed to delivering quality service and ensuring operational efficiency.
Overview
4
4
years of professional experience
Work History
Dietary Aide
Red Bluff Healthcare Center
01.2025 - 06.2025
- Assisted in preparing and serving meals according to dietary guidelines and individual nutritional needs.
- Delivered food trays and maintained a clean, organized dining environment.
- Ensured compliance with food safety and sanitation standards.
- Supported special diet requirements and restocked supplies as needed.
- Cleaned kitchen equipment and service areas to maintain hygiene standards.
- Collaborated with team members to enhance residents' dining experiences.
Customer Service Manager
KOA
03.2023 - 01.2025
- Supervised front desk and guest service operations to ensure welcoming camper experience.
- Trained and led staff to improve service delivery and guest interactions.
- Handled guest inquiries and resolved complaints efficiently.
- Coordinated with maintenance, housekeeping, and activities teams to uphold service standards.
- Managed reservations, check-ins/outs, and billing using KOA’s property management system.
- Supported marketing efforts and engaged guests in activities to enhance satisfaction.
Warehouse Worker
Amazon
08.2021 - 01.2023
- Received, scanned, and processed merchandise to ensure accurate order fulfillment.
- Operated warehouse equipment to move, stack, and organize products effectively.
- Picked, packed, and prepared customer orders for shipment in a timely manner.
- Inspected items for accuracy and damage to maintain quality standards.
- Maintained a clean, safe, and organized workspace in accordance with safety guidelines.
Skills
- Food preparation
- Customer service
- Attention to detail
- Team collaboration
- Food safety compliance
- Inventory management
- Order fulfillment
- Guest relations
- Training and development
- Problem resolution
Timeline
Dietary Aide
Red Bluff Healthcare Center
01.2025 - 06.2025
Customer Service Manager
KOA
03.2023 - 01.2025
Warehouse Worker
Amazon
08.2021 - 01.2023
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