Patricia Brooks
Jacksonville,FL
Summary
Resourceful Specialist offering expertise in problem-solving, data analysis and customer service. Adept at quickly learning new technologies and processes for driving success. Proven track record of successfully managing multiple projects and developing innovative solutions.
Overview
35
35
years of professional experience
Work History
Prosecution Support Specialist
Jacksonville State Attorney Office
08.2022 - Current
- Communicated professionally with clients, colleagues and legal partnership verbally and in writing.
- Prioritized and handled multiple assignments and maintained firm commitment to deadlines.
- Completed data entry of legal documents into electronic filing systems.
- Filed documents with courts on behalf of attorney.
- Produced and filed various legal documents and electronically preserved updated case record system.
Owner/stylist
12.1997 - Current
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Conducted target market research to discover customer needs and analyze competitor trends.
- Established foundational processes for business operations.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
Advocate
Mothers on a Mission
06.2009 - Current
- Talking to others to convey information effectively
- Using logic and reasoning to find the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems
- Search computer databases, case research reports, public records, legal filings, or other resources to find personal information for investigations
- Conduct personal background investigations, such as pre-employment checks, to obtain information about an individual's character, financial status, or personal history
- Expose bank fraudulent or stolen funds
- Record depositions and court monitoring
Intern Investigator
Blade Private Investigation Services
01.2015 - 01.2017
- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
- Finding complex problems and reviewing related information to develop and evaluate options and implement solutions
- Draft reports or case summaries to document investigations and conduct private investigations on an intern basis.
- Gave official testimony in grand jury, administrative and open court hearings.
- Obtained evidence through direct records reviews and conducted interviews with complainants, suspects and policyholders.
- Acquired background information from authorities and prepared subpoenas in conjunction with legal division.
Guardian Ad Litem Advocate
Duval County Courthouse
01.2009 - 01.2010
- Coordinated and managed volunteer activities for community service projects.
- Led group discussions and activities to meet different community needs.
- Approached issues proactively to best meet current and future community needs.
- Facilitated community outreach to expand participation and support.
- Educated young people about strategies for driving discussions and promoting social changes.
- Helped clients navigate social services system and access needed resources.
- Tracked service activities and outcomes against outlined plans and goals.
Commercial Driver
Jacksonville Transportation Authority
01.1989 - 01.2018
- Operated with safety and skill to avoid accidents and delays.
- Took on additional routes during absence of team members.
- Complied with service policies and procedures from pick up and loading to drop offs.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
Education
Associate of Arts - Criminal Justice
Florida State College At Jacksonville
Jacksonville, FL05.2024
No Degree - FEMA Emergency Response Training
FEMA Training
Pensacola, FL08.2017
No Degree - Licensed Florida Notary
Florida Notary Association
Jacksonville, FL02.2017
Skills
- Customer Relations
- Root Cause Analysis
- Emergency Response
- Resource Allocation
- Proficient in Microsoft Programs
- Technical Communication
- Management Collaboration
- Creative thinking
Timeline
Prosecution Support Specialist
Jacksonville State Attorney Office
08.2022 - Current
Intern Investigator
Blade Private Investigation Services
01.2015 - 01.2017
Advocate
Mothers on a Mission
06.2009 - Current
Guardian Ad Litem Advocate
Duval County Courthouse
01.2009 - 01.2010
Owner/stylist
12.1997 - Current
Commercial Driver
Jacksonville Transportation Authority
01.1989 - 01.2018
Associate of Arts - Criminal Justice
Florida State College At Jacksonville
No Degree - FEMA Emergency Response Training
FEMA Training
No Degree - Licensed Florida Notary
Florida Notary Association
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