Patricia Bruck
Spokane
Summary
Certified Medical Assistant with extensive experience at Providence Health & Services, adept at utilizing electronic health records to enhance patient care and streamline workflows. Proven ability in inventory management and conflict resolution, ensuring efficient clinic operations while delivering compassionate support to patients. Committed to maintaining HIPAA compliance and high-quality documentation.
Overview
34
34
years of professional experience
Work History
Certified Medical Assistant
Providence Health & Services: Sleep Medicine
10.2015 - 02.2024
- Utilized electronic health records software proficiently to input data accurately, facilitating smooth transitions between healthcare providers during patient handoffs.
- Assisted physicians in providing quality care through thorough documentation of medical histories and physical examination results.
- Enhanced patient care by efficiently performing clinical tasks such as taking vital signs and administering medications.
- Called and faxed pharmacies to submit prescriptions and refills.
- Worked with insurance to acquire prior authorizations as needed for medications and procedures.
- Demonstrated strong multitasking skills while juggling multiple responsibilities including front office duties like answering phones or processing billing inquiries alongside clinical tasks when required.
Certified Medical Assistant
USMD Fort Worth
04.2014 - 06.2015
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
- Performed diagnostic tests accurately, contributing to swift diagnosis and appropriate treatment options.
Certified Medical Assistant
Columbia Medical Associates
10.1989 - 09.2013
- Utilized electronic health records software proficiently to input data accurately, facilitating smooth transitions between healthcare providers during patient handoffs.
- Assisted physicians in providing quality care through thorough documentation of medical histories and physical examination results.
- Enhanced patient care by efficiently performing clinical tasks such as taking vital signs and administering medications.
- Called and faxed pharmacies to submit prescriptions and refills.
- Worked with insurance to acquire prior authorizations as needed for medications and procedures.
- Demonstrated strong multitasking skills while juggling multiple responsibilities including front office duties like answering phones or processing billing inquiries alongside clinical tasks when required.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Managed immunization supplies through Washington State Immunization Information System.
Certified Medical Assistant
Empire Health Services
06.1998 - 10.2001
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens. Tasks included phlebotomy, x-ray technician (basic), wound care and splint application.
- Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
Member Relations Specialist
Group Health ( Now Kaiser Permanente)
06.1993 - 08.1995
- Orientation of new members.
- Sending out new member information packets
- Directing member questions or concerns to the appropriate department for resolution.
Education
No Degree - Nursing
Spokane Community College
Spokane, WA01-2003
Certificate - Medical Assistant
Trend College
Spokane, WA10-1988
Skills
- HIPAA compliance
- Medical terminology
- Workflow organization
- Patient scheduling
- Electronic health records
- Patient documentation
- Inventory and supply management
- Medical records management
- Conflict resolution
- Telephone etiquette
Timeline
Certified Medical Assistant
Providence Health & Services: Sleep Medicine
10.2015 - 02.2024
Certified Medical Assistant
USMD Fort Worth
04.2014 - 06.2015
Certified Medical Assistant
Empire Health Services
06.1998 - 10.2001
Member Relations Specialist
Group Health ( Now Kaiser Permanente)
06.1993 - 08.1995
Certified Medical Assistant
Columbia Medical Associates
10.1989 - 09.2013
No Degree - Nursing
Spokane Community College
Certificate - Medical Assistant
Trend College
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