Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Timeline
Generic

PATRICIA CALHOUN

Austin

Summary

Dynamic business owner with a proven track record at RCS FURNISHINGS LLC, excelling in customer relations and operations management. Successfully expanded market reach and enhanced brand visibility through strategic marketing initiatives. Skilled in project management and consulting, fostering strong client relationships that drove repeat business and referrals.

Overview

34
34
years of professional experience

Work History

Owner

RCS FURNISHINGS LLC
03.1991 - Current
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Implemented marketing strategies to increase brand awareness and attract new customers.
  • Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
  • Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
  • Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
  • Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
  • Ensured regulatory compliance by staying abreast of industry-related changes and implementing necessary policies or procedures as needed.
  • Expanded business into new markets
  • Fostered strong relationships with clients to boost retention rates, conducting regular feedback sessions.
  • Interacted well with customers to build connections and nurture relationships.

Education

Bachelor of Science - Interior Design

Michigan State University
East Lansing, MI
06-1964

Skills

  • Customer relations
  • Relationship building
  • Verbal and written communication
  • Client service
  • Project management
  • Operations management
  • Project estimating
  • Marketing

Accomplishments

  • Collaborated with HKS to design station seating for DART Rail in Dallas TX. Design was implemented for all stations.
  • Sourced Arconas Furniture and presented to CEO of Dallas Ft. Worth Airport. Secured contract for all Terminal Gate Seating.
  • Introduced Terminal Gate Seating for American Airlines resulting in their standards corporate wide.

Affiliations

  • American Society of Interior Designers (ASID)
  • International Interior Design Association (IIDA)
  • Texas Association For Interior Design (TAID)
  • Austin History Center Association (AHCA)
  • Preservation Austin
  • Rogers-Washington-Holy Cross Historic District

Timeline

Owner

RCS FURNISHINGS LLC
03.1991 - Current

Bachelor of Science - Interior Design

Michigan State University

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PATRICIA CALHOUN