Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Patricia Callarman

Palm Bay,FL

Summary

Compassionate and skilled phlebotomist with extensive experience at Kindred Hospital, recognized for enhancing patient trust through exceptional care and precise venipuncture techniques. Proven leader in training new staff and maintaining high standards of infection control, ensuring accurate specimen handling and fostering a collaborative team environment.

Dependable Lab Support effective in managing operations. Successful in encouraging team members to work efficiently and meet production targets. Well-organized, self-motivated and knowledgeable about successful strategies for managing fast-paced work.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Phlebotomist II, Lab Assistant

Kindred Hospital
07.2018 - Current
  • Enhanced patient experience through compassionate care and communication during blood draw procedures.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
  • Centrifuged blood samples as outlined in clinical protocols.
  • Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
  • Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
  • Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
  • Packaged and shipped specimens to central lab daily.
  • Supported laboratory technicians by preparing and organizing samples for analysis, facilitating smoother workflow.
  • Trained new phlebotomists in proper blood collection techniques and safety protocols, elevating overall quality of care.
  • Monitored supply levels and placed orders for laboratory supplies.
  • Contacted physicians, nursing stations, or reference laboratories for resolution assistance with unusual test orders.
  • Answers to all code blues and sepsis protocol.

Mobile Phlebotomist Tach

BioReference Laboratory
10.2009 - 03.2018
  • Organized daily work based on collection priority.
  • Reduced wait times for patients by effectively managing daily schedules and appointments for mobile phlebotomy services.
  • Stocked phlebotomy cart or carrier with appropriate supplies.
  • Maintained a high level of accuracy in performing venipunctures for diverse patient populations, including infants, elderly patients, and those with challenging veins.
  • Enhanced patient trust with compassionate care, professional demeanor, and confidentiality in handling sensitive information.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Fostered positive relationships with clients, generating repeat business through excellent customer service.
  • Demonstrated adaptability by providing phlebotomy services in various settings such as homes, clinics, and assisted living facilities.
  • Ensured proper specimen collection by adhering to strict protocols and guidelines for various tests and sample types.

Lead Phlebotomist, Lab Assistant II, Preceptor

JFK Medical Center
01.2002 - 05.2008
  • Organized daily work based on collection priority.
  • Tracked collected specimens by initialing, dating, and noting times of collection.
  • Maintained accurate records of all samples collected, ensuring precise tracking throughout the testing process.
  • Mentored junior phlebotomists, resulting in improved team performance and patient satisfaction.
  • Enhanced patient experience by providing efficient and accurate blood collection services.
  • Utilized various venipuncture techniques depending on each patient''s needs for optimal results.
  • Collaborated with medical staff to ensure timely processing of specimens for accurate diagnoses.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
  • Participated in continuing education programs to stay up to date on new technologies and procedures.
  • Provided guidance and support to laboratory personnel.
  • Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
  • Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
  • Assisted in training and onboarding new phlebotomists.
  • Reviewed and processed requisitions for laboratory tests.
  • Handled hazardous materials responsibly following proper waste disposal procedures to minimize environmental impact.

Education

State Certification in Phlebotomist

South Technical Education Center
Boynton Beach, FL
12-2001

Nationally Registered Phlebotomist

HCC Health Care
New York, NY
08-1994

Medical Assistant

Mandel School of Nursing
New York, NY
01-1994

High School Diploma -

Port Richmon High School
Staten Island, NY
06-1983

Skills

  • Patient support
  • Venipuncture expertise
  • Specimen preparation
  • Infection control
  • Recording data
  • Laboratory procedures understanding
  • Task prioritization
  • Team leader

Certification

  • Certified Hair Specimen Collector, Omega Laboratories- June- 2009
  • Phlebotomy Technician - Register #47312- April - 1994
  • IRL Key Preceptor Training - July - 2005
  • Certified Automated Plasmapheresis, Miles - Sept - 1994
  • Certified Toxicology Collection,-June- 2009
  • Certified Medical Assistant, Mandel School of nursing - Jan- 1994

Timeline

Phlebotomist II, Lab Assistant

Kindred Hospital
07.2018 - Current

Mobile Phlebotomist Tach

BioReference Laboratory
10.2009 - 03.2018

Lead Phlebotomist, Lab Assistant II, Preceptor

JFK Medical Center
01.2002 - 05.2008

State Certification in Phlebotomist

South Technical Education Center

Nationally Registered Phlebotomist

HCC Health Care

Medical Assistant

Mandel School of Nursing

High School Diploma -

Port Richmon High School

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