Patricia Catalone

-Operated checkout systems efficiently, processing transactions accurately and maintaining a high level of customer satisfaction.

• Trained new associates on store policies, procedures, and customer service standards to ensure consistent quality of service.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
• Provided positive first impressions to welcome existing, new, and potential customers.
• Engaged with customers to build rapport and loyalty.

• Scanned records for caseworkers
• Requested records to various service providers, law enforcement and schools
• Front desk

Front end and drive through cashier, excellent cash handling skills.