Patricia Chery
Brooklyn,NY
Summary
Results-driven Sales Associate with over 4 years of experience in delivering exceptional customer service and achieving sales targets. Proven ability to manage transactions, organize inventory, and collaborate effectively with team members to maintain a high-performing sales environment.
Overview
4
4
years of professional experience
Work History
Service Advocate
Target
07.2023 - Current
- Supported team members, fostering a collaborative and productive work environment.
- Delivered friendly service and offered expert support in every interaction.
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Enhanced customer satisfaction by promptly addressing and resolving inquiries and issues.
Sales Associate
Primark
07.2020 - 07.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Education
Bachelor of Science - Biology
Medgar Evers College of The City University of New York
Brooklyn, NY12.2024
Skills
- Decision-making skills
- Customer service background
- Complex Problem-Solving
- Teamwork and Collaboration
- Cash Handling
Timeline
Service Advocate
Target
07.2023 - Current
Sales Associate
Primark
07.2020 - 07.2023
Bachelor of Science - Biology
Medgar Evers College of The City University of New York
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