Patricia Cooks

• Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies. Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.. Monitored security cameras in the lobby area to ensure safety of employee. Updated daily log book with information about visitors entering the premises.
• Updated shift logs and produced daily reports to document security activities and specific incidents.
• Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
• Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
• Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
• Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.
• Conducted training sessions for new security personnel to facilitate compliance with security protocols.
• Conducted background investigations and security checks for employees and contractors.
• Prepared and submitted reports outlining findings.
• Maintained accurate records of all personnel clearances within the organization, facilitating smooth auditing processes and timely reinvestigation as required by law.
• Evaluated employee foreign travel requests for compliance with regulatory guidelines, minimizing risks associated with compromised information or personal safety concerns.
• Served as a subject matter expert during internal audits or inspections relating to personnel security functions, ensuring full compliance with established standards.
• Provided expert guidance on personnel security matters to senior leadership, improving decision-making processes.
• Administered security awareness training programs, promoting a culture of vigilance and proactive threat mitigation among employees.
• Responded effectively to potential breaches or incidents involving classified materials by swiftly implementing containment measures and reporting procedures.
• Collaborated with other security specialists to develop and execute comprehensive risk assessments, reducing potential threats to personnel safety.
• Continuously monitored and analyzed industry trends, incorporating best practices into organizational personnel security strategies as appropriate.
• Implemented innovative solutions for personnel security challenges, resulting in improved efficiency and effectiveness of clearance adjudication processes.
• Ensured compliance with federal regulations by meticulously reviewing and updating security policies and protocols.
• Enhanced personnel security processes by conducting comprehensive background investigations and evaluating clearance eligibility.
• Handled challenging or complex cases involving multiple issues related to personnel security clearances, ultimately resolving concerns while minimizing risk to the organization.
• Performed regular audits of physical access controls at facilities housing classified materials or operations, ensuring compliance with federal security standards.
• Coordinated closely with human resources teams on hiring decisions involving candidates requiring access to sensitive information or restricted areas.
• Developed strong rapport with various government agencies, fostering seamless inter-agency communication related to personnel security matters.
• Determined suitability of clearance levels based on results of background checks.
• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Organized and detail-oriented with a strong work ethic.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Strengthened communication skills through regular interactions with others.
• Demonstrated strong organizational and time management skills while managing multiple projects.
• Excellent communication skills, both verbal and written.
• Monitored camera system
• Utilized all office equipment

. The Case Manager, under the direction and supervision of the Facility Director is responsible for all client related services and documentation. The Case Manager is responsible for identifying and meeting the individual needs of assigned clients beginning at admission and concluding with termination. Communicates client’s adjustment to the program and prepares the client for successful transition into the community. The Case Manager must work a 40 hour week during hours that allow access to clients (primarily evening hours) and perform 24 hour on call crisis services as Staff Duty Officer (SDO) as required.

• Promoted safety, comfort, and the therapeutic environment
• Assisted patients with activities of daily living; Attended to patient behavioral problems and provides assistance in crisis intervention, as needed

• Provided a safe and supportive environment for patients and their families
• Utilized creative problem-solving abilities to address complex patient needs and overcome barriers to treatment success, all while maintaining a high level of professionalism and ethical conduct.
• Contributed to continuous quality improvement initiatives within the facility, enhancing overall service delivery and patient satisfaction levels.
• Conducted client rounds to check on residents.
• Built and maintained positive staff relationships to promote teamwork and better serve clients.
• Improved patient outcomes by implementing evidence-based behavioral interventions and strategies.
• Completed documentation for every incident and forwarded to correct personnel for review.
• Collaborated with interdisciplinary teams to develop comprehensive treatment plans addressing each patient''s unique needs.

• Developed and maintain working relationships with inmates from a variety of backgrounds in order to provide effective services such programs
• Documented client progress and activities in accordance with agency policies and procedures.
• Assessed needs of each client and recommended appropriate services and resources.
• Maintained high level of client confidentiality, following strict guidelines, and recommendations.
• Determined eligibility and suitability for programs by performing client intake interviews and bio-psycho-social assessments.
• Offered support and direction to families and coordinated with court system and other community agencies for treatment.
• Prepared detailed reports for court proceedings that accurately reflected clients'' progress and recommended next steps.
• Ensured adherence to state regulations by maintaining timely documentation and meeting reporting deadlines.
• Provided crisis intervention services, ensuring the safety and stability of clients during challenging situations.
• Developed strong partnerships with local organizations, expanding available resources for clientele.
• Maintained up-to-date records on all clients, enabling accurate monitoring of progress and appropriate case planning adjustments.
• Recorded case notes and performed follow-up documentation for admitted and transferred patients; led both group and individual counseling sessions.