Patricia Corl
Lead Software Engineer (Retired), Owner Wag 'N Train LLC
Greenville
Summary
Dynamic professional with extensive experience in customer service and financial management. Proven track record in daily cash management and effective time management. Adept at consulting with clients to deliver solutions while ensuring operational excellence. Strong computer skills enhance efficiency and drive successful outcomes.
Overview
47
47
years of professional experience
2
2
Certifications
Work History
Owner/Operator
Wag 'N Trail LLC
03.2009 - Current
- Consults with customers to assess needs and propose optimal solutions.
- Oversees Income, Payments, State Sales Tax. Manages Business Accounts and insurance.
- Sets rates for various services.
- Work directly with clients, teaching them and their pets.
Software Test Engineer
Various - Contractor
06.2009 - 05.2010
- Identified and Composed tests for the new product according to specifications, and regression tested customer websites..
- Contributed to successful product launches by ensuring websites met quality standards.
- Ensured integration of new technologies into existing webstite through planning, execution, and validation of tests.
- Communicated with the project and release teams about progress according to the schedule.
- Retired from software career
Receptionist
VCA Beltline East Animal Hosiptal
06.2007 - 06.2009
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
- Confirmed appointments, communicated with clients, and updated client records.
- Took customer payments, operated Credit Card machines.
- Created training guide on computers, procedures and register for new receptionists.
- Opened register in the mornings, closed register in the evenings.
- Maintained clean reception area, hallways and customer lobby.
- Trained to help in hospital and kennels.
Lead Software Test Engineer
Texas Instruments
05.2000 - 05.2007
- Worked with Test Team to determine test requirements for projects
- Worked with project Team to define test team members for project and contributed to schedule and budget
- Managed multiple teams on various projects, assigned work to team members and tracked work and reported back to project team
- Managed teams when testing final product releases and worked with customers to determine issues when products were in field test.
- Managed test lab and equipment.
Financial Manager
Aquanaut Inc
05.2000 - 11.2003
- Set up the system for day-to-day financial operations of Dive Park.
- Set up and managed inventory for on site Dive Shop
- Managed Accounts Payable and Recievable, Sales Tax, Insurance, Payroll and annual income tax.
- Worked Dive Park/Shop Counter and Register, managing day to day sales and customers.
Network Test Engineer
Convex Computers/Hewlett Packard
06.1990 - 05.2000
- Composed automated tests for the new product and regression testing of various OS network layers and various network interfaces.
- Contributed to successful product launches by ensuring network systems met quality standards through meticulous testing procedures.
- Ensured seamless integration of new technologies into existing networks through careful planning, execution, and validation of tests.
- Communicated with the project and release teams about progress according to the schedule.
- Managed defect meetings.
- Established and maintained isolated network test lab for division.
Software Engineer
Eastman Kodak Company
01.1979 - 06.1990
- Composed Software for Business, Medical and Consumer products according to requirements given by project team.
- Communicated progress to Engineering team and Marketing.
- Worked with customer support, training on products, and working help desk during field tests.
- Maintained lab and equipment.
- Managed department computer network and managed staff to maintain it.
Education
Associate of Science - Math/Science
Onondaga Community College
Syracuse, NY 05.2001 -
Computer Science
Rochester Institution of Technology
Rochester, NYSkills
Daily Cash Management
Computer Skills
Customer service
Time management
Certification
KPA-CPT
Timeline
CPCFT
04-2025
KPA-CPT
06-2014
Software Test Engineer
Various - Contractor
06.2009 - 05.2010
Owner/Operator
Wag 'N Trail LLC
03.2009 - Current
Receptionist
VCA Beltline East Animal Hosiptal
06.2007 - 06.2009
Associate of Science - Math/Science
Onondaga Community College
05.2001 -
Lead Software Test Engineer
Texas Instruments
05.2000 - 05.2007
Financial Manager
Aquanaut Inc
05.2000 - 11.2003
Network Test Engineer
Convex Computers/Hewlett Packard
06.1990 - 05.2000
Software Engineer
Eastman Kodak Company
01.1979 - 06.1990
Computer Science
Rochester Institution of Technology
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