Patricia Correia
Summary
Dynamic Human Resources professional with extensive experience at Pella Windows & Doors, excelling in employee relations and payroll management. Proven track record in enhancing employee retention and implementing effective onboarding processes. Adept at fostering a culture of operational excellence while championing organizational development through innovative problem-solving and team leadership.
Overview
12
12
years of professional experience
Work History
Human Resources
Pella Windows & Doors of Southern New England
09.2024 - Current
- Advised, coached and counseled managers and staff to support human resources policies, procedures, programs and labor relations.
- Maintained payroll information by calculating, collecting, and entering data.
- Provided customer service to employees regarding payroll inquiries and issues.
- Performed calculations in overtime, commissions, bonuses, vacation, and sick hours to provide accurate data to payroll processing database.
- Championed a culture of continuous improvement within the organization, fostering a focus on innovation and excellence.
- Managed annual open enrollment periods, ensuring seamless transitions between plan years for all employees.
Bilingual Human Resources/Office Manager
Maibec Eastern
08.2022 - 09.2024
- Oversaw onboarding processes, providing new hires with a smooth transition into the organization and setting them up for success.
- Boosted productivity levels by effectively managing office resources, supplies, equipment, and facilities.
- Managed vendor relationships to secure cost-effective services while maintaining high-quality results in support of business operations.
- Administered benefits programs, ensuring employees were well-informed about their options and enrollment process.
- Reviewed vendor invoices for appropriate documentation and validity prior to payment.
- Strengthened internal controls, conducted periodic reviews of accounts payable transactions for compliance.
- Participated in regular cycle counts to confirm accuracy of inventory records.
- Managed purchasing and production to maintain levels of quality and on-hand inventory.
People Leader
Walmart
12.2015 - 08.2022
- Oversaw employee retention strategies aimed at reducing turnover rates while maintaining a motivated workforce.
- Collaborated with executive leadership to align HR initiatives with overall business goals and objectives.
- Used technologically relevant digital systems to manage payroll and benefits programs.
- Provided guidance to managers and employees on talent management, payroll, FMLA and benefits.
- Handled new-hire orientation and basic recruiting tasks for best-in-class talent identification.
- Ensured legal compliance by staying current with federal and state regulations, reducing potential risks to the company.
- Conducted career fairs, screened resumes and interviewed applicants to build candidate pipelines and enhance company culture.
- Completed human resource operational requirements by scheduling and assigning employees.
Assistant Manager of Operations
Walmart
01.2013 - 09.2019
- Developed strong relationships with suppliers, resulting in improved product quality and delivery times.
- Boosted customer satisfaction by addressing inquiries promptly and resolving issues effectively.
- Evaluated employee performance regularly, offering constructive feedback while recognizing outstanding achievements as appropriate.
- Optimized inventory management by closely monitoring stock levels and placing timely orders.
- Conducted regular staff meetings to foster open communication, teamwork, and feedback exchange among team members.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Assisted in budget planning and tracking, ensuring financial targets were met or exceeded.
Education
Bachelor Of Business Administration -
Algarve University
Faro, PortugalSkills
- HR policies implementation
- Onboarding processes
- Employee relations
- Payroll management
- Benefits administration
- Employee retention
- Problem-solving
- Customer service
- Team leadership
- Critical thinking
- Operational excellence
- Organizational development
Accomplishments
People Lead Role Model, Market 160 - 2022
I9 Compliance Champion, Market 160 - 2021
Languages
Portuguese
Native or Bilingual
Timeline
Human Resources
Pella Windows & Doors of Southern New England
09.2024 - Current
Bilingual Human Resources/Office Manager
Maibec Eastern
08.2022 - 09.2024
People Leader
Walmart
12.2015 - 08.2022
Assistant Manager of Operations
Walmart
01.2013 - 09.2019
Bachelor Of Business Administration -
Algarve University
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