Patricia Cox
Cedar Hill,TX
Summary
Dedicated professional with expertise in customer service and sales transaction processing. Known for strong complaint resolution skills and ability to build lasting relationships, eager to leverage these strengths to support business growth and client satisfaction.
Overview
3
3
years of professional experience
Work History
Sales Associate
It Works! Global
Palmetto, Florida
02.2015 - 07.2018
- Processed sales transactions accurately and efficiently using point-of-sale systems.
- Assisted customers in product selection and provided expert knowledge on health benefits.
- Helped customers find specific products, answered questions, and offered product advice.
- Built strong relationships with customers to enhance loyalty and repeat business.
- Handled customer complaints in a professional manner.
- Educated clients about product usage through engaging demonstrations and workshops.
- Demonstrated product features and benefits for customers' needs.
- Collaborated with team members to plan promotional events and outreach initiatives.
- Trained new staff on company policies, product knowledge, and customer service standards.
- Answered incoming telephone calls to provide store, products and services information.
- Built and maintained relationships with peers and upper management to drive team success.
Education
Bachelor of Science - Career And Technical Education
Regis University
Denver, CO05-1985
Skills
- Point-of-sale systems
- Sales transaction processing
- Order processing
- Shipment processing
- Customer relationship management
- Client account management
- Complaint resolution
- Brand promotion
- Interpersonal skills
- Calm demeanor
Affiliations
- I have many interests: I do volunteer at church, and work during the election. I have interests apart from work: Quilting, other sewing, cooking, baking, and gardening. I treasure family and friend time.
Timeline
Sales Associate
It Works! Global
02.2015 - 07.2018
Bachelor of Science - Career And Technical Education
Regis University