Patricia Cuevas Morales
Mountain House,CA
Summary
Efficient worker who gets things done in a timely manner. Also works well under pressure and knows how to prioritize tasks. Fluent in both languages, English and Spanish.
Overview
2
2
years of professional experience
Work History
Office Administrator
Active Physical Therapy
12.2023 - Current
- Manage and schedule appointments
- Greet and check in patients
- Process referrals and authorizations
- Verify patients insurance benefits & eligibility
- Collect copays, coins, and deductibles
- Process registration forms
- Complete patient charts and data entry
- Knowledge of CPT and ICD-10 codes
- Manage workers compensation cases/referrals
- Confirm next day appointments
- Train new hires
Office Administrator (Temp Contract)
Align Clinic Prosthetics and Orthotics
03.2023 - 12.2023
- Greet and Check in-patients
- Collect and process registration forms
- Verify patients insurance & eligibility
- Collect copays, coins, and costs for DME
- Answer and assist inbound calls
- Schedule & manage appointments for multiple providers
- Knowledge of CPT and ICD-10 codes
- Process and submit authorizations
- Prep and room patients
- Scan documents and upload to patient files
Covid Test Site Lead
CityHealth
01.2022 - 02.2023
- Register patients
- Assure all staff were properly trained on PPE, company policy, and HIPPA Complicit
- Verify patients' insurance and eligibility
- perform CVD-19 tests and treatment (Indicaid Rapid, Abbots, PCR) directed by a medical provider
- Create lab orders for CVD-19/Influenza/RSV
- Collection of specimen and process specimens to lab
- upload documents to EHR systems
- Monitor staff performance and delegate tasks
Education
AA in Science, Math, Tech
Chabot College
High School Diploma -
Hayward High School
Hayward, CASkills
- Phone etiquette
- Communication skills
- Emotional intelligence
- Multi-tasker
- Perform well under pressure
- Insurance Eligibility (HMO, PPO, Medi-cal )
- Knowledge of copays, coins, deductibles, and out of pockets
- Knowledge of CPT and ICD codes
- Knowledge of authorization process
- Completed courses: Medical Terminology & Anatomy and physiology
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Office Administrator
Active Physical Therapy
12.2023 - Current
Office Administrator (Temp Contract)
Align Clinic Prosthetics and Orthotics
03.2023 - 12.2023
Covid Test Site Lead
CityHealth
01.2022 - 02.2023
AA in Science, Math, Tech
Chabot College
High School Diploma -
Hayward High School
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