Patricia Dalton
Thorn Hill,TN
Summary
Dynamic Medical Assistant with a proven track record at East Tennessee Spine and Orthopedic Specialist, excelling in patient care and scheduling. Skilled in HIPAA compliance and medical terminology, I foster strong patient relationships through exceptional customer service, ensuring comfort and satisfaction while streamlining clinic operations for enhanced efficiency.
Overview
34
34
years of professional experience
Work History
Medical Assistant
East Tennessee Spine and Orthopedic Specialist
07.2020 - 05.2025
- Administered patient care procedures to enhance comfort and ensure satisfaction.
- Assisted physicians with examinations, documenting vital signs and medical histories accurately.
- Coordinated patient scheduling and follow-up appointments to optimize clinic efficiency.
- Streamlined office workflows by improving communication between healthcare providers and patients.
- Implemented electronic health record systems for improved patient data management and access.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Placement and removal of cast
- Splint on patients
- Placed wrist, back, foot, and hand braces
- Drug Screens
- FMLA, Short term disability, and Medical Records
Personal Home Care Aide
Family Relative
02.2018 - 05.2020
- Assisted clients with daily living activities, ensuring comfort and dignity.
- Monitored health conditions and reported significant changes to family members.
- Developed personalized care plans tailored to individual needs and preferences.
- Maintained a safe and clean living environment through regular housekeeping tasks.
Certified Nursing Assistant
Support Solutions of Tennessee
01.2013 - 01.2018
- Provided direct patient care for the disabled, ensuring comfort and safety in daily activities.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Patient transportation
Homeschool Teacher
Self
05.2007 - 01.2018
- Developed personalized lesson plans tailored to individual student learning styles
- Implemented engaging activities to promote critical thinking and creativity
- Assessed student progress through regular evaluations and adjustments to curriculum
- Fostered a positive learning environment encouraging open communication and collaboration
Certified Nursing Assistant
Superior Home Health
01.1991 - 01.2007
- Provided direct patient care, ensuring comfort and safety in daily activities.
- Monitored vital signs, recording changes to support timely medical interventions.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Education
East High School
Morristown05-1982
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
Timeline
Medical Assistant
East Tennessee Spine and Orthopedic Specialist
07.2020 - 05.2025
Personal Home Care Aide
Family Relative
02.2018 - 05.2020
Certified Nursing Assistant
Support Solutions of Tennessee
01.2013 - 01.2018
Homeschool Teacher
Self
05.2007 - 01.2018
Certified Nursing Assistant
Superior Home Health
01.1991 - 01.2007
East High School
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