Patricia Darbouze

• Managed caseload of 65 families seeking permanent housing, facilitating access to stable living situations.
• Assisted clients with CityFHEPS, Section 8, HPD, NYCHA, HASA, and supportive housing applications, ensuring compliance and timely processing.
• Coordinated apartment viewings, lease signings, inspections, and move-ins, streamlining transitions into new homes.
• Built relationships with landlords, brokers, and property managers to identify housing opportunities.
• Monitored client progress and maintained accurate case documentation in accordance with agency and DHS requirements.
• Educated clients on housing options, voucher requirements, and lease compliance.

• Conducts housing assessments and supports clients in securing permanent housing, including CityFHEPS and supportive housing placements.

• Assists clients with completing and submitting housing applications, and educates them on voucher programs and eligibility.

• Guided clients through housing process — from preparation and documentation to securing placement and post-move follow-up.

• Coordinated apartment viewings, lease signings, and move-ins with case managers, shelter staff, and external housing providers.

• Liaises with landlords, realtors, and management companies to ensure successful unit placements.

• Secured essential resources for homeless individuals by collaborating with local agencies.

• Documents client progress and housing status updates in CARES and internal databases, while ensuring timely communication with housing agencies.

Evaluated individual client needs to create tailored housing plans for successful placements.

• Conducted client intakes and psychosocial assessments, documenting case notes to ensure compliance with DHS policies.

• Provided supportive counseling and assisted clients with independent living skills, including budgeting and employment readiness.

• Collaborated with interdisciplinary teams to develop and implement Individual Living Plans (ILPs) tailored to client needs.

• Linked clients to comprehensive medical, mental health, and vocational services, facilitating access to essential resources.

• Advocated on behalf of clients to ensure proper access to benefits, housing resources, and entitlements.

• Maintained accurate case files and submitted documentation on time, ensuring program compliance and supporting client continuity of care.