Patricia DeSimone
Apex,NC
Summary
Experienced project management professional with a strong background in the telecommunications industry and recent involvement in IT.
Overview
34
34
years of professional experience
Work History
Sr. Project/Program Management Consultant - Professional Services
Verizon
10.2011 - Current
- Provided Program Management oversight and successfully deployed Verizon's largest custom global security solution for an international investment bank
- Team delivered products and services, met all contract milestone with 100% on time performance
- Updated Governance Management structure for large retail customer program
- Manage deployment of varying size infrastructure projects ranging from data center migrations to hardware, and software upgrades as part of Verizon's cloud portfolio of products and services
Sr. Global Project Manager
Verizon Business
05.1999 - 10.2011
- Directed the coordination and execution of implementation/modification of large global projects for Verizon and its customers; including planning, documenting, scheduling, monitoring and controlling projects
- Participated/Responded in negotiations and replies for both 'Client / Customer' and 'Provider / 3rd Party Vendor' Statements of Work
- Positioned deliverables, realistic timeframes, and negotiated resource elements that would align with budgetary projections while ensuring continuation and enhancement of services
- Identified and categorized Risk via due diligence procedures providing sufficient advance notification that mitigated overages in both time and costs while reducing impact (outages) to business community
- By maintaining documentation, chairing status meetings and tracking milestones, was able to consistently achieve an on time delivery of above 95%
- Led a global 'weak matrix' team and communicated weekly and monthly progress reports to both Senior and Executive leadership
- Provided consultative pre-sales support to account teams preparing large, global customer RFP's by customizing implementation processes for custom solutions
Manager, Hotel Supplier Relations
American Express Co., Inc.
12.1992 - 01.1994
- Initiated and managed new business relationships with multi-national hotels companies designed to create joint promotional and marketing opportunities leveraging both Travel and Card division diverse client base, product development capacity and communication vehicles
- Subject matter expert on hotel industry trends, issues and opportunities
Manager, Client Hotel Programs
American Express Co., Inc.
10.1990 - 12.1992
- Established new department designed to provide consultative services to Travel Division's Fortune 500 corporate travel accounts
- Promoted department services and resources to sales force, existing and potential clients as value add benefit of doing business with American Express
- Managed department of 5 direct reports trained to analyze individual customer's hotel spending needs
Education
B.A. - Communication, Business
Rutgers University
New Brunswick, NJ01.1998
Skills
- Scope management
- Business analysis
- Documentation management
- Requirements analysis
- Strategic planning
- Cross-functional coordination
- Planning and execution
- Training and mentoring
Timeline
Sr. Project/Program Management Consultant - Professional Services
Verizon
10.2011 - Current
Sr. Global Project Manager
Verizon Business
05.1999 - 10.2011
Manager, Hotel Supplier Relations
American Express Co., Inc.
12.1992 - 01.1994
Manager, Client Hotel Programs
American Express Co., Inc.
10.1990 - 12.1992
B.A. - Communication, Business
Rutgers University