Patricia Dotson
Topeka,KS
Summary
With a keen eye for detail and proficiency in Microsoft Excel, I enhanced workflow efficiency at Shawnee County Courthouses by streamlining data entry processes. My collaborative approach and exceptional customer service skills, honed at Dillons Grocery Store, ensure compliance and optimize service delivery, driving success in fast-paced environments.
Overview
9
9
years of professional experience
Work History
CSR, Sales
State of Kansas Treasurer’s Office
Topeka, KS
06.2020 - 06.2024
- Assisted customers with inquiries regarding state financial programs and services.
- Provided accurate information on investment options and savings plans to enhance customer understanding.
- Facilitated transactions for state-issued bonds, ensuring compliance with regulatory guidelines.
- Facilitated collaboration among team members to optimize processes and enhance service delivery efficiency.
Data Entry Clerk
Shawnee County Courthouses
Topeka, KS
07.2019 - 06.2021
- Input data into court management systems with high accuracy and attention to detail.
- Verify and update case files to ensure compliance with legal standards and procedures.
- Assist in processing legal documents, maintaining organized records for efficient retrieval.
- Collaborate with team members to streamline data entry processes, enhancing overall workflow efficiency.
Floral Assistant Manger
Dillons Grocery Store
Topeka, KS
08.2015 - 06.2018
- Assisted in arranging floral displays to enhance store aesthetics and customer experience.
- Maintained inventory levels of flowers and supplies, ensuring freshness and availability for customers.
- Provided exceptional customer service by assisting shoppers with floral selections and care instructions.
- Adapted to changing priorities by efficiently managing multiple tasks in a fast-paced environment.
Education
High School Diploma -
Junction City High
Junction City, KS04-2011
Skills
- Data entry
- Microsoft Word
- Microsoft Excel
- Attention to detail
Additional Information
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Timeline
CSR, Sales
State of Kansas Treasurer’s Office
06.2020 - 06.2024
Data Entry Clerk
Shawnee County Courthouses
07.2019 - 06.2021
Floral Assistant Manger
Dillons Grocery Store
08.2015 - 06.2018
High School Diploma -
Junction City High