PATRICIA ELLISON

• Perform Office Assistant duties for the Senior Community Service Employment Program (SCSEP)
• Enter information into the SCSEP Grantee Performance Management System (GPMS)
• Interacted with customers by phone, email or in-person to provide information.
• Delivered clerical support by handling range of routine and special requirements.

• Verify clients’ addresses by name, date of birth, and address provided using Google
• Verify other employees work for accuracy
• Use Laptop computer in office
• Report any discrepancies to supervisor or lead individual
• Train on new projects as they come in
• Work with projects insuring that client details are correct and report any changes

• Provided clerical support to company employees by copying, faxing and filing documents.
• Answered multi-line phone system and greeted callers enthusiastically.
• Use MS Excel to create, update spreadsheet with impound vehicles
• Process invoices into database set up by Fort Worth Police department
• Collect payments from customers when picking up vehicle
• Use DMV to look up owner information for impound vehicles
• Send notices to owner / finance company for location of vehicle
• Completed accurate daily report documents, memos and invoices.

• Train at Northside Inter-Community Agency, Inc (NICA)
• Work in Excel, Word, Adobe, and company database
• Receptionist.- answer phones and transfer to appropriate person
• Utilize paging system
• Search database for previous client to see when they were last seen
• Pull folders and put new application with folder for review by company's

• Train at SER office and Wesley Community Center
• Answer phones – direct calls to appropriate person
• Use copier to make copies – fax - scans & email documents
• Payroll & timesheet training
• Data entry into different databases
• Help out other areas as needed
• Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse.

Unable to work due to disability

• Completed data entry tasks with accuracy and efficiency.
• Entered numerical data into databases with speed and accuracy using 10-key pad.
• Verified data files prior to entry to maintain high data accuracy.
• Corrected data entry errors to prevent later issues such as duplication or data degradation.
• Organized, sorted and checked input data against original documents.
• Executed data verification to detect errors.
• Located and corrected data entry errors and reported to management.