Patricia Ezekiel
Middleboro,MA
Summary
Focused on arranging products in attractive, attention-grabbing display to improve sales and store profitability. Familiar with best practices in marketing, sales, and customer relations. Pursuing new professional opportunity and desiring to build long-term career in the field.
Overview
18
18
years of professional experience
Work History
Merchandise Associate
Burlington
Raynham, Massachusetts
10.2023 - 03.2026
- Organized merchandise displays to enhance customer shopping experience.
- Assisted in inventory management and restocking shelves efficiently.
- Collaborated with team members to maintain store cleanliness and organization.
- Provided excellent customer service by addressing inquiries and concerns promptly.
- Monitored stock levels and reported shortages to management regularly.
- Trained new associates on store policies and operational procedures effectively.
- Implemented visual merchandising standards in alignment with company guidelines.
- Engaged customers through product knowledge and promotional information sharing.
- Kept work areas professional, organized and clean.
- Printed labels and tags for for-sale merchandise.
- Organized engaging front-facing displays to capture customer interest and drive revenue growth.
- Greeted store customers, offered assistance, and thanked each for patronage.
- Processed incoming shipments quickly and accurately, ensuring all products were correctly labeled, priced, and stocked on shelves.
- Constructed aisle displays and arranged end caps to promote specific products.
- Reorganized sales floor to optimize customer flow and improve product visibility.
- Arranged items in favorable positions and areas of store to attract customers and optimize sales.
- Executed markdowns according to established procedures while maintaining appropriate margins.
- Monitored stock to maintain sufficient quantity of featured product.
- Facilitated daily store operations, including replenishing stock and organizing merchandise displays.
- Assisted in inventory management to maintain stock levels and accuracy.
- Processed incoming shipments and organized products on the sales floor promptly.
Sales Associate
Burlington
Raynham, Massachusetts
10.2023 - 03.2026
Assistant Manager
Dollartree
Plymouth, MA
02.2008 - 05.2014
- Conducted regular audits of stock levels and organized backroom storage.
- Ensured compliance with safety regulations and company procedures for merchandising.
- Resolved customer inquiries and complaints to maintain satisfaction and loyalty.
- Implemented promotional displays to enhance product visibility and attract customers.
- Managed customer service inquiries and complaints in a timely manner.
- Supervised daily operations including scheduling shifts, assigning duties.
- Maintained up-to-date knowledge of company products and services.
- Monitored employee attendance records, timekeeping, and payroll information.
- Ensured compliance with safety regulations and company policies.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Resolved conflicts between team members in an effective manner.
- Collaborated with management on developing strategic plans for achieving business goals.
- Coordinated with other departments to ensure smooth flow of operations.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Developed a system for tracking inventory and ordering supplies as needed.
- Created reports on sales trends, inventory levels, and financial data.
- Established processes for monitoring customer satisfaction levels.
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Maintained accurate records of sales transactions using point-of-sale systems.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Delegated work to staff, setting priorities and goals.
- Recruited and trained new employees to meet job requirements.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Reviewed completed work to verify consistency, quality, and conformance.
- Assigned work and monitored performance of project personnel.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Produced thorough, accurate and timely reports of project activities.
- Evaluated individual and team business performance and identified opportunities for improvement.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Proposed or approved modifications to project plans.
- Created and managed budgets for travel, training, and team-building activities.
- Implemented quality control measures to uphold company standards.
Education
Silver Lake High School
Kingston, MASkills
- Visual merchandising
- Inventory management
- Customer engagement
- Stock replenishment
Languages
English
Professional
Patti
I’m a hard worker, I am a team player! When I work I’m there to work. I’m am hard at all my jobs. Just take a chance with me. I promise you will not be disappointed!! I have two awards from Dollartree and An Award from Burlington as well
References
References available upon request.
Timeline
Merchandise Associate
Burlington
10.2023 - 03.2026
Sales Associate
Burlington
10.2023 - 03.2026
Assistant Manager
Dollartree
02.2008 - 05.2014
Silver Lake High School