Summary
Overview
Work History
Education
Skills
Timeline
Generic

Patricia Fell

Burlington ,WI

Summary

Dedicated Medical Assistant with proven expertise in patient care and clinic management at Advocate Aurora Health Care. Excelled in HIPAA compliance and fostering patient relationships, significantly enhancing clinic's quality focus. Skilled in EMR/EHR and compassionate caregiving, adept at improving patient experiences and streamlining care coordination. Oriented new staff, contributing to a robust team dynamic and maintaining high Quality Improvement scores.

Overview

12
12
years of professional experience

Work History

Medical Assistant

Advocate Aurora Health Care
12.2012 - Current
  • Organized all examination areas and tools.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Established strong patient relationships, enhancing clinics focus on quality care.
  • Supported physicians during minor surgical procedures by maintaining a sterile environment.
  • Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
  • Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
  • Collaborated with interdisciplinary healthcare teams to provide coordinated care.
  • Conducted patient follow-up calls to monitor treatment progress and answer any questions.
  • Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
  • Gathered and recorded medical history during patient intake.
  • Monitored and documented key medical metrics such as weight and blood pressure readings.
  • Prepared lab specimens for diagnostic evaluation.
  • Oriented and trained new staff on proper procedures and policies.
  • Maintained the Quality Improvement scores by following a spread sheet which collated patient information consisting of recommended Health Maintenance / Screenings due.

Education

Performance Competency - MA / Multiple Levels - Title: LPN / Medical Assistant

ProHealth-Occupational
Waukesha, WI
2007

GED - General Studies

Iroquois High School
Louisville, KY
06.1986

Skills

  • HIPAA compliance
  • Patient scheduling
  • Customer service
  • Medical terminology knowledge
  • EMR / EHR
  • Direct patient care
  • Clinical documentation
  • Data entry
  • CPR
  • Immunization administration
  • Specimens collection and processing
  • Patient assessments
  • Compassionate caregiver
  • Appointment setting
  • Follow up on Referrals
  • Manage Medical Records request

Timeline

Medical Assistant

Advocate Aurora Health Care
12.2012 - Current

Performance Competency - MA / Multiple Levels - Title: LPN / Medical Assistant

ProHealth-Occupational

GED - General Studies

Iroquois High School
Patricia Fell