Patricia Fell

Advocate Aurora Health Care

12.2012 - Current

Organized all examination areas and tools.
Obtained client medical history, medication information, symptoms, and allergies.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Performed medical records management, including filing, organizing and scanning documents.
Established strong patient relationships, enhancing clinics focus on quality care.
Supported physicians during minor surgical procedures by maintaining a sterile environment.
Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
Collaborated with interdisciplinary healthcare teams to provide coordinated care.
Conducted patient follow-up calls to monitor treatment progress and answer any questions.
Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
Gathered and recorded medical history during patient intake.
Monitored and documented key medical metrics such as weight and blood pressure readings.
Prepared lab specimens for diagnostic evaluation.
Oriented and trained new staff on proper procedures and policies.
Maintained the Quality Improvement scores by following a spread sheet which collated patient information consisting of recommended Health Maintenance / Screenings due.

Summary