Patricia Fennessy
Tobyhanna,PA
Summary
Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.
Overview
14
14
years of professional experience
Work History
Server
Kalahari Resorts & Conventions
03.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server
Tir Na Nog Bar & Grill
10.2024 - 05.2025
- Served food and beverages promptly with focused attention to customer needs.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Server/Bartender
Tonic Bar Times Square
02.2012 - 03.2020
- Served bar and restaurant patrons ordered drinks including beer, wine, liquor, and mixed cocktails
- Kept the bar area safe, clean and well stocked throughout each working shift
- Entered drink and food orders and handled cash and credit card transactions through the POS system.
- Bussed and reset tables to keep dining room and work areas clean.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Education
High School Diploma -
Pocono Mountain School District
Pocono Mountains, PA06.2008
Skills
Point of Sale operation
Clear and effective communication
Responsible alcohol service
Liquor, beer and wine knowledge
14 Years of NYC experience
Timeline
Server
Tir Na Nog Bar & Grill
10.2024 - 05.2025
Server
Kalahari Resorts & Conventions
03.2023 - Current
Server/Bartender
Tonic Bar Times Square
02.2012 - 03.2020
High School Diploma -
Pocono Mountain School District