Patricia Fiffer
Madison
Summary
Academic coordinator with over six years of experience in managing graduation processes and academic records. Expertise in data analysis, academic advising, and cross-functional collaboration. Proven track record of ensuring compliance and enhancing operational efficiency.
Overview
12
12
years of professional experience
Work History
Coordinator for Graduation & Articulation
Alabama A&M University
Huntsville
04.2017 - Current
- Managed graduation and academic records processes by evaluating degree requirements, articulating transfer credits and transcripts, and processing graduation applications, degree verifications, course changes, and withdrawals.
- Collaborated with counselors, students, faculty, and administrators to ensure compliance with FERPA regulations, resolve academic record issues, and provide guidance on institutional policies and procedures.
- Served on the Academic Appeal Board while supporting daily office operations and customer service functions.
Record Evaluator
Mississippi Valley State University
Itta Bena
08.2015 - 03.2017
- Managed student records and enrollment processes, including registration, enrollment verifications, course adds/drops, withdrawals, transfer credit evaluations, and graduation applications.
- Analyzed and articulated incoming college transcripts, collaborated with counselors to resolve academic record issues, and provided guidance to students, faculty, and administrators.
- Ensured compliance with FERPA regulations while maintaining the accuracy and integrity of student records.
Office Clerk / Transcript Processor
Mississippi Valley State University
Itta Bena
08.2014 - 08.2015
- Provided administrative support by managing transcript processing, data entry, records management, and departmental correspondence.
- Conducted data entry tasks to maintain accurate information systems and support departmental operations.
- Assisted students with inquiries and coordinated meetings to ensure timely resolution of issues.
Education
Master of Science - Criminal Justice
Mississippi Valley State University
Itta Bena, MS05-2016
Master of Science - Business Administration
Mississippi Valley State University
Itta Bena, MS05-2016
Bachelor of Science - Business Administration
Mississippi Valley State University
Itta Bena, MS05-2011
Skills
- Transcript evaluation
- FERPA compliance
- Record management
- Academic advising
- Data analysis
- Strategic planning
Timeline
Coordinator for Graduation & Articulation
Alabama A&M University
04.2017 - Current
Record Evaluator
Mississippi Valley State University
08.2015 - 03.2017
Office Clerk / Transcript Processor
Mississippi Valley State University
08.2014 - 08.2015
Master of Science - Criminal Justice
Mississippi Valley State University
Master of Science - Business Administration
Mississippi Valley State University
Bachelor of Science - Business Administration
Mississippi Valley State University