Professional Summary
Overview
Work History
Education
Skills
Timeline

Patricia Flohr Mandolfo

Venetian Hotel & Casino
Las Vegas,NV
25
years of professional experience

Dedicated concierge professional with extensive experience in delivering exceptional guest service. Skilled in communication and team collaboration, consistently fostering a friendly environment while training junior staff on service protocols.

Hardworking and passionate job seeker with strong organizational skills. Ready to help team achieve company goals.

Work History

Office Specialist/Registrar

11 Years
Clark County School District, CCSD | 08.2015 - Current
  • Coordinated administrative functions to enhance office efficiency and support educational operations.
  • Managed scheduling of meetings, events, and appointments for faculty and staff.
  • Developed and maintained electronic filing systems to ensure document accuracy and accessibility.
  • Trained new employees on office procedures and software usage to foster a collaborative environment.

Concierge/Front Desk Agent

25 Years 3 Months
Venetian Hotel & Casino | 05.2001 - Current
  • Delivered exceptional guest service by anticipating needs and addressing inquiries promptly.
  • Coordinated reservations and special requests, ensuring seamless experiences for all guests.
  • Cultivated relationships with local vendors to enhance guest offerings and services.
  • Mentored junior staff in customer service protocols, fostering a team-oriented environment.

Education

Bachelor of Science - Psychology

University of Nevada, Las Vegas | Las Vegas, NV | 06-2008

Skills

Time management expertise
Organizational skills mastery
Administrative support expertise
Verbal and written communication

Timeline

Office Specialist/Registrar

Clark County School District, CCSD
08.2015 - CurrentRead More

Concierge/Front Desk Agent

Venetian Hotel & Casino
05.2001 - CurrentRead More

University of Nevada, Las Vegas

Bachelor of Science from Psychology
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Patricia Flohr Mandolfo