Patricia Frazier
Jacksonville,FL
Summary
Dynamic retail professional with extensive experience at Dds Discount, excelling in customer service and team leadership. Proven track record in optimizing inventory management and enhancing operational efficiency. Skilled in employee scheduling and decision-making, consistently driving sales through effective visual merchandising and staff training. Committed to delivering exceptional shopping experiences.
Overview
10
10
years of professional experience
Work History
Assistant Manager
Dds Discount
10.2024 - Current
- Assisted in managing daily operations, ensuring compliance with company policies and procedures.
- Coordinated staff schedules to optimize coverage during peak hours and improve customer service.
- Supported inventory management by tracking stock levels and facilitating timely reorders.
- Implemented visual merchandising strategies to enhance product presentation and boost sales.
Front End Supervisor
Dds Discount
10.2022 - 10.2024
- Supervised daily operations to ensure compliance with company policies and procedures.
- Trained and mentored staff, enhancing team performance and service delivery.
- Monitored inventory levels, optimizing stock management to minimize shortages.
- Implemented process improvements, increasing operational efficiency across shifts.
- Monitored cashier performance metrics to identify areas for improvement and implement corrective actions as needed.
Retail Sales Associate
Dds Discount
11.2015 - 10.2022
- Provided exceptional customer service, enhancing overall shopping experience.
- Managed inventory levels, ensuring product availability and accuracy.
- Trained new associates on company policies and sales techniques.
- Assisted in visual merchandising to promote seasonal promotions effectively.
Education
No Degree - Hospitality
Hospitality
Jacksonville, FL05-2010
Associate of Science - Business Administration
Florida State College
Jacksonville, Florida, FL05-2006
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Time management
- Employee scheduling
Timeline
Assistant Manager
Dds Discount
10.2024 - Current
Front End Supervisor
Dds Discount
10.2022 - 10.2024
Retail Sales Associate
Dds Discount
11.2015 - 10.2022
No Degree - Hospitality
Hospitality
Associate of Science - Business Administration
Florida State College