Patricia Friday Matory
Jackson,MS
Summary
Dynamic Surgery Scheduler at St Dominic Hospital with expertise in optimizing surgical schedules and enhancing patient flow. Proven ability to maintain HIPAA compliance while fostering teamwork and communication among medical staff. Successfully implemented automated scheduling tools, improving appointment management efficiency and reducing patient wait times.
Overview
25
25
years of professional experience
Work History
Surgery Scheduler
St Dominic Hospital
02.2001 - Current
- Coordinated surgical schedules to optimize operating room utilization and minimize patient wait times.
- Communicated effectively with surgeons, nurses, and patients to ensure seamless scheduling and procedural readiness.
- Maintained accurate patient records in electronic health systems for efficient appointment management and follow-up.
- Monitored surgical schedules for conflicts, promptly resolving issues to maintain workflow continuity within the department.
- Developed relationships with medical staff to facilitate collaboration and improve overall scheduling efficiency.
- Handled urgent requests effectively, prioritizing cases requiring immediate attention while also balancing routine surgery demands appropriately.
- Expertly managed planning, scheduling, and coordination of outpatient procedures.
- Maintained strict confidentiality in handling sensitive patient information, adhering to HIPAA guidelines and clinic policies.
- Took pre-operative orders from surgeons and anesthesiologists for smooth operation planning.3
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Maintained confidentiality and compliance with healthcare regulations, safeguarding patient information.
- Streamlined scheduling processes by implementing new tools for automated reminders and confirmations.
Education
No Degree - Health Administration
Grand Canyon University
Phoenix, AZBachelor of Arts - Human Services
Post University
Waterbury, CT01-2027
Skills
- Schedule coordination
- HIPAA compliance
- Obtaining authorizations
- Teamwork orientation
- Checking in patients
- Software familiarity
- Maintaining confidentiality
- Data entry proficiency
- Scheduling expertise
- Scheduling tests and procedures
- Patient scheduling
- Clerical support
- Computer proficiency
- Administrative support
- Medical terminology
- Medical records verification
- Data entry software
- Data entry
- Patient database maintenance
- Supply ordering
- Outpatient procedures
Timeline
Surgery Scheduler
St Dominic Hospital
02.2001 - Current
No Degree - Health Administration
Grand Canyon University
Bachelor of Arts - Human Services
Post University