Patricia Gallegos
Sparks,NV
Summary
Dedicated Lead Certified Pharmacy Technician known for strong multitasking and problem-solving abilities. Experienced in managing inventory and processing prescriptions, ready to drive operational excellence and enhance patient satisfaction.
Overview
16
16
years of professional experience
2008
2008
years of post-secondary education
3
3
Certifications
Work History
Lead Certified Pharmacy Technician
Walmart
Reno, Nevada
03.2010 - Current
- Supervised pharmacy operations and ensured compliance with regulations.
- Managed inventory, including ordering and restocking medications.
- Trained and mentored pharmacy technicians on procedures.
- Assisted pharmacists in processing prescriptions accurately and efficiently.
- Ordered drugs from wholesalers or manufacturers when needed for patient care.
- Answered phone calls from customers seeking advice about their medications.
- Received incoming shipments of drugs from wholesalers or manufacturers.
- Processed insurance claims for prescriptions filled at the pharmacy.
- Managed inventories, rotated stock, removed expired, or damaged drug products and resolved discrepancies in drug counts.
- Maintained clean and organized pharmacy shelving and work areas.
- Efficiently processed cash register transactions for new and refilled prescription orders.
- Resolved customer complaints promptly and professionally according to company guidelines.
- Communicated with physicians regarding prescription refills and other inquiries.
- Provided exceptional customer service, ensuring patient satisfaction and loyalty.
Education
Sparks High School
Sparks, NVSkills
- Prescription processing
- Inventory management
- Drug ordering
- Cash handling
- Problem solving
- Insurance billing
- Multitasking
- Serve customers
- Stocking shelves
- Training and mentoring
- Effective communication
- Fast pace
- Fast typing
Languages
Spanish
Native/ Bilingual
Certification
CPR Certified 11/2025
Timeline
Lead Certified Pharmacy Technician
Walmart
03.2010 - Current
Sparks High School