Victoria Santistevan
Chino
Summary
Results-driven professional with over 10 years of experience in pharmacy operations. Expertise in inventory management, regulatory compliance, and training pharmacy technicians. Committed to delivering accurate medication dispensing and optimizing patient care. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
1
1
Certification
13
13
years of professional experience
Work History
Lead Certified Pharmacy Technician
CVS Pharmacy
Chino, California
05.2013 - Current
- Supervised daily pharmacy operations, optimizing workflow efficiency.
- Managed day-to-day operations of the pharmacy department including staffing schedules.
- Ensured compliance with regulatory standards and safety protocols.
- Managed inventory levels, ensuring timely ordering of pharmaceuticals to prevent stock shortages.
- Oversaw inventory management, maintaining proper stock levels, rotating stock, removing expired or damaged products, and resolving discrepancies in drug counts.
- Oversaw inventory management processes such as ordering, stocking, tracking expiration dates.
- Managed inventory levels and ordered pharmaceuticals.
- Procured necessary pharmacy supplies to ensure operational readiness. and restocked shelves when necessary.
- Collaborated with healthcare professionals to enhance patient care services through effective communication and coordination.
- Coordinated workflow to ensure timely and accurate medication dispensing.
- Assisted pharmacists in filling prescriptions accurately and efficiently.
- Conducted medication reviews to verify accuracy and appropriateness.
- Assisted in the training of new pharmacy technicians and provided feedback on their performance.
- Maintained clean and organized pharmacy shelving and work areas.
- Created new customer profiles and updated demographics, allergies, and new medications in pharmacy computer systems.
- Reviewed orders for completeness, accuracy, and compliance with applicable laws and regulations.
- Established and updated patient profiles, medications and insurance details.
- Worked with insurance companies to process claims, resolve problems and obtain payments.
Education
PHARMACY TECHNICIAN LICENSE - Pharmacy
UEI College
San Bernardino, CA01-2011
High School Diploma -
Garey High School
Pomona, CA06-2008
Skills
- Inventory management
- Prescription filling
- Patient profiling
- Claims processing
- Workflow organization
- Team leadership
- Staff training
- Effective communication
- Attention to detail
- Problem solving
- Time management
- Pharmacy and customer records management
- Updating medication histories
- Problem-solving skills
- Drug inventory control
- Insurance verification
- Medication storage
- Pharmacy operations
- Pharmaceutical calculations
- Prescription processing
- FDA and HIPAA compliance
- Insurance billing
- Team collaboration
- Organizational skills
- Problem-solving abilities
- Staff leadership
- Prioritization and organization
- Multitasking Abilities
- Certified pharmacy technician (cpht)
Certification
- PHARMACY TECHNICIAN LICENSE- TCH 113196 -CALIFORNIA STATE BOARD OF PHARMACY
- CERTIFIED PHARMACY TECHNICIAN-NATIONAL HEALTHCAREER ASSOCIATION
Timeline
Lead Certified Pharmacy Technician
CVS Pharmacy
05.2013 - Current
PHARMACY TECHNICIAN LICENSE - Pharmacy
UEI College
High School Diploma -
Garey High School