Patricia Gallegos
Pacoima,CA
Summary
Results-oriented professional with a strong background in food service operations. Known for effective problem-solving and adherence to food safety protocols, contributing to improved service quality and customer satisfaction. Dedicated and hardworking professional successful at leading and motivating retail workers to provide exceptional service every time. Knowledgeable about end-to-end store operations with history of targeting improvements to enhance operations.
Overview
1
1
Certification
3
3
years of professional experience
Work History
Shift Leader
Wingstop
Burbank, California
11.2025 - Current
- Supervised daily operations and staff during peak shifts at popular chicken wing restaurant.
- Trained new employees on food preparation and customer service standards.
- Managed inventory levels to ensure stock availability during high-demand periods.
- Coordinated team schedules to maintain optimal coverage for busy service times.
- Conducted regular quality checks on food items to ensure consistent taste and presentation.
- Assisted in resolving customer complaints to improve dining experiences.
Food Service Worker
UCLA Dining Services
Los Angeles, California
05.2025 - 09.2026
- Prepared and served meals in fast-paced dining environment, ensuring timely service.
- Followed safety and sanitation guidelines during food preparation to uphold quality standards.
- Maintained cleanliness and organization of kitchen and serving areas for optimal efficiency.
- Collaborated with team members to enhance service delivery and customer satisfaction.
Kitchen Team Member
McDonald's
Los Angeles, California
01.2024 - 08.2024
- Operated kitchen equipment, including fryers and grills, to deliver timely meal preparation.
- Prepared food items to meet company standards and ensure customer satisfaction.
- Maintained cleanliness of workstations, dining areas, and kitchen equipment.
- Greeted customers, took orders, and addressed inquiries to enhance dining experience.
Education
High School Diploma -
Learn For Life
San FernandoSkills
- Inventory management
- Food safety protocols
- Customer service
- Staff training
- Kitchen organization
- Conflict resolution
- Problem solving
- Time management
- Adaptable scheduling
- Team leadership
- Customer engagement
Certification
- Food Handler Certificate
Timeline
Shift Leader
Wingstop
11.2025 - Current
Food Service Worker
UCLA Dining Services
05.2025 - 09.2026
Kitchen Team Member
McDonald's
01.2024 - 08.2024
High School Diploma -
Learn For Life