Patricia Garcia
Prosper,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Goal-oriented marketing expert with natural talents in developing and implementing successful strategies, driving profits, increasing market shares and strengthening customer dominance. Hardworking, performance-oriented leader offering proven expertise in project development, team supervision and campaign enhancement. Prepared to bring 7 years of progressive experience and take on challenging position with opportunity to make lasting impact on company and customer success. Innovative Marketing leader with
7 years of experience delivering exceptional marketing campaigns, content and collateral based on established and innovative strategies. Results-oriented and collaborative professional bringing expertise in brand management and social media engagement. Detail-oriented, attentive and decisive leader.
Overview
7
7
years of professional experience
Work History
Marketing Manager
River Oaks MRI & Diagnostic LLC
2018.08 - 2019.07
- Boosted brand awareness and generated 30 leads daily while managing internal and external marketing campaigns.
- Created company brand messaging, collateral materials, customer events, promotional strategies, and product commercialization.
- Developed and implemented marketing strategies to use for new physician accounts and imaging promotions.
- Organized successful kiosk and table exhibits, twice monthly showcasing products or services effectively to potential customers or partners.
- Established, initiated and optimized business development strategies based on company targets, product specifications, market data, and budget factors.
- Oversaw preparation of marketing copy, images, videos, emails, and other collateral.
- Continually maintained and improved company's reputation and positive image in markets served.
Marketing Executive
Elite Care Marketing
2014.10 - 2015.08
- Increased brand awareness by developing and implementing innovative marketing campaigns.
- Planned and hosted lunch events with physicians and medical staff weekly and attended monthly meetings to account for increase qualified referrals.
- Planned and executed marketing campaigns to target groups, within 5 mile radius area around community.
- Engaged, informed and supported staff on media and marketing outcomes weekly. Turned in monthly overall activity highlights.
- Identified target audiences and devised sales blitz to match target demographics and optimize results.
AVP Business Merchant Services
Alpha Staff Group, Inc.- Bank Of America
2013.09 - 2014.09
- Developed and maintained strong relationships with clients, making 30 outbound calls per day resulting in increased business opportunities.
- Promoted and led performance enhancement culture by actively coaching and mentoring direct reports.
- Improved customer satisfaction by streamlining processes and implementing new strategies.
- Enhanced team productivity by providing training of sales products to different banking location staff members.
- Distinguished best, average and potential referral small business opportunities to build up Merchant Sales pipeline.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Interacted well with customers to build connections and nurture relationships.
Comercial Teller- Sales and Service Specialist
Bank Of America
2008.05 - 2013.07
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Processed high volume center with 150 customer transactions daily with promptness, minimizing wait times.
- Assisted customers with account inquiries, resolving issues promptly and professionally.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Developed strong relationships with customers through exceptional service, fostering loyalty and trust.
- Contributed to positive work environment by demonstrating professionalism, courteousness, and strong work ethic.
- Educated customers on use of banking website and mobile apps.
- Maintained up-to-date knowledge of bank products, services, promotions, policies, regulations to better assist customers with their financial needs.
- Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service.
- Executed wire transfers, stop payments and account transfers.
- Processed wide variety of retail banking transactions for personal and commercial customers.
Education
Some College (No Degree) - BBM/Human Resources
UTSA
San AntonioSome College (No Degree) - Business Administration And Management
San Antonio College
San Antonio, TXSkills
- Customer Relationship Management (CRM)
- Brand Development
- Business Development
- Brand Promotion
- Creative and Innovative
- Salesforce CRM Software
- Rapport and relationship building
- Customer Service
- Sales process
- Consultative Selling Techniques
- Lead Identification and Generation
- Marketing Plan Development
- Team Leadership
- Business growth and retention
Languages
Spanish
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Marketing Manager
River Oaks MRI & Diagnostic LLC
2018.08 - 2019.07
Marketing Executive
Elite Care Marketing
2014.10 - 2015.08
AVP Business Merchant Services
Alpha Staff Group, Inc.- Bank Of America
2013.09 - 2014.09
Comercial Teller- Sales and Service Specialist
Bank Of America
2008.05 - 2013.07
Some College (No Degree) - BBM/Human Resources
UTSA
Some College (No Degree) - Business Administration And Management
San Antonio College
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