Patricia Gomez
Yuma,Arizona
Summary
Driven Pharmacy Technician with 8years of experience and success in working within fast-paced pharmacy setting. Highly proficient in accurately filling and labeling prescriptions, maintaining drug inventories and updating pharmacy records. Excited to bring talent and record of excellence in customer service to growing pharmacy.
Overview
28
28
years of professional experience
Work History
Pharmacy Technician
Walmart
03.2016 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
Sales Associate, Pets
Walmart
06.2013 - 03.2016
- Maintained a clean and organized store environment to enhance customer experience.
- Participated in regular inventory counts, helping maintain accurate stock levels and prevent loss of merchandise.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
Department Manager
Walmart
08.2010 - 05.2013
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Managed a team of automotive technicians, ensuring timely completion of repairs and adherence to quality standards.
- Managed inventory of tires and batteries to ensure timely replenishment of stock, reducing out-of-stock occurrences
Store Associate, Sporting Goods
Walmart
04.2004 - 08.2010
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Hire, train, and schedule staff members.
- Provided exceptional customer service by actively engaging with shoppers and offering assistance as needed.
- Knowledge of Compliance with Firearms Sales Standards
- Supported store management in maintaining visual merchandising standards through regular upkeep of displays and signage.
- Motivate and lead the team to achieve sales goals and provide outstanding service.
Sales Associate
Walmart
01.1997 - 04.2004
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- crossed trained to provide assistance in multiple departments.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
No Degree - General
Arizona Western College
Yuma, AZNo Degree - Accounting
Arizona Western College
Yuma, AZHigh School Diploma -
Yuma High School
Yuma, AZ05.1983
Skills
- Problem-solving skills
- Team Collaboration
- Confidentiality and HIPAA
- Workflow Optimization
- Insurance Billing
- Pharmaceutical Calculations
- Immunizer
Languages
Spanish
Native or Bilingual
Timeline
Pharmacy Technician
Walmart
03.2016 - Current
Sales Associate, Pets
Walmart
06.2013 - 03.2016
Department Manager
Walmart
08.2010 - 05.2013
Store Associate, Sporting Goods
Walmart
04.2004 - 08.2010
Sales Associate
Walmart
01.1997 - 04.2004
No Degree - General
Arizona Western College
No Degree - Accounting
Arizona Western College
High School Diploma -
Yuma High School
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