Patricia Gomez
Coronado,CA
Summary
Organized and customer-focused administrative professional with over 15 years of experience supporting office operations, scheduling, and employee services. Experienced in managing multiple priorities, maintaining accurate records, and providing reliable support in fast-paced environments. Skilled in budget monitoring, customer relations, and administrative coordination, with a strong ability to solve problems and keep daily operations running smoothly. Bilingual in English and Spanish, with strong communication, organization, and interpersonal skills.
Overview
22
22
years of professional experience
Work History
Staff Coordinator
ALVARADO PARKWAY INSTITUTE
San Diego, CA
06.2022 - Current
- Managed schedule changes, tracked attendance, processed time-off requests, supported payroll, and generated workforce reports to maintain operational efficiency.
- Coordinate workforce schedules and operational support for a 24-hour behavioral health facility.
- Serve as a primary point of contact for employees, managers, and staffing partners.
- Monitored overtime and labor costs to align with department budget goals, ensuring financial accountability.
- Maintain accurate employee records, scheduling systems, and operational reports.
- Collaborated across departments to address staffing challenges, facilitating seamless daily operations.
Staff Coordinator
UC SAN DIEGO HEALTH
San Diego, CA
05.2019 - 12.2021
- Coordinated staffing schedules and administrative workflows across multiple departments to ensure optimal coverage and efficiency.
- Assisted with payroll processing, attendance tracking, and timecard approvals, contributing to timely and accurate employee compensation.
- Maintained scheduling databases and workforce records with high accuracy, supporting effective workforce management and planning.
- Communicated regularly with employees, leadership, and external partners to support operational needs.
Co-Owner / Administrative Manager
TRES CIELOS RESTAURANT
San Diego, CA
09.2016 - 12.2019
- Managed daily operations, employee scheduling, budgeting, and administrative functions to support business goals.
- Supervised staff and delegated responsibilities to enhance operational efficiency.
- Coordinated vendors and inventory to streamline business support activities.
- Maintained business records and supported customer service initiatives
Administrative Assistant / Hospital Assistant
UC SAN DIEGO HEALTH / ENT PRACTICE
San Diego, CA
06.2010 - 12.2018
- Coordinated appointment scheduling, calendars, patient registration, and administrative support functions to ensure seamless operations.
- Acted as first point of contact for patients, visitors, and providers, fostering a welcoming environment.
- Answered multi-line phone systems, routed calls, and responded to inquiries professionally.
- Verified insurance information and coordinated documentation processes.
- Maintained confidential records, documentation, and office files.
- Facilitated onboarding and training of new staff members to enhance team integration.
Administrative Assistant
COLUMBIA EXPORT SERVICE
San Diego, CA
02.2005 - 07.2007
- Provided administrative support for operational processes, streamlining workflow and improving team efficiency.
- Coordinated scheduling and document management for transportation and logistics operations, supporting timely delivery and efficiency.
- Facilitated communication between clients, vendors, and internal departments, improving collaboration and information flow.
- Prepared reports and maintained records, ensuring accurate tracking of shipments.
Skills
- Scheduling and calendar management
- Workforce scheduling systems
- Timecard and time-off administration
- Budget monitoring and billing support
- Administrative coordination and record management
- Office administration and front desk operations
- Microsoft Office Suite proficiency
- Paylocity and Paycom expertise
- ScheduleAnywhere application knowledge
- EasyShifts platform experience
- Staff training and team support
- Conflict resolution and problem solving
- Customer service and relationship management
- Professional written and verbal communication
- Staff Training, Supervision & Team Support
- Conflict Resolution & Problem Solving
- Customer Service & Relationship Building
- Professional Written & Verbal Communication
LANGUAGES
English (Fluent) Spanish (Fluent) Cambridge Certificate – Band 2
Timeline
Staff Coordinator
ALVARADO PARKWAY INSTITUTE
06.2022 - Current
Staff Coordinator
UC SAN DIEGO HEALTH
05.2019 - 12.2021
Co-Owner / Administrative Manager
TRES CIELOS RESTAURANT
09.2016 - 12.2019
Administrative Assistant / Hospital Assistant
UC SAN DIEGO HEALTH / ENT PRACTICE
06.2010 - 12.2018
Administrative Assistant
COLUMBIA EXPORT SERVICE
02.2005 - 07.2007