Patricia Guerrero
People Experience Leader
Bay Area,CA
Summary
Employee Experience Designer with a deep love for branding, crafting and nurturing community and culture where employees are recognized, supported, and empowered. Focused on building programs that are inclusive and promote diversity within the organization.
Overview
14
14
years of professional experience
36
36
years of post-secondary education
Work History
People Experience
Valimail
San Francisco, CA
2017.05 - Current
- Creator, Program Manager and facilitator of Valiprops Recognition Platform that produced 60% adoption org wide
- Manage People operations functions: onboarding / offboarding, benefits, employee relations, performance management audit reviews
- Revamp and automated swag packages for new employee onboarding at scale
- Designed and executed in house Employee Milestone Program with 100%completion rate for all qualified recipients
- Diversity, Equality and Inclusion Program Council Member; partner with council in building an engaging work community
- Executed off-site events for departmental meetings, training, and all organization company retreat with a 90% satisfaction rate.
- Manage Social Media platforms for external and internal marketing
- Craft and facilitate company surveys, track the temperature of the organization, and make recommendations for change to enhance employee retention.
- Automated travel management program resulting in a 10% savings on last-minute travel fares
- Manage employee logistics and perks with distributed workforce
Blog Content Writer
Freshique
Lakewood, CA
2016.11 - Current
- Contributes posts and articles in relation to the business of organic healthy lifestyle
- Works on product projects such as sales events and promotional ads (graphics and video)
- Develops Facebook, Instagram and blog posts
- Increase consumer reach and sales by 20%
- Create engaging text through social media posts
Administrative Associate
PRCO
Lafayette, CA
2014.12 - 2017.05
- Provided administrative support directly with Supervisor and CEO
- Answered 15-20 telephone calls per day assisting clients and vendors with contract information and procedures
Education
Bachelor of Arts Degree - Communications
University of St. La Salle
Diversity, Equity And Inclusion in The Workplace Certificate -
USF
2020.09 - 2021.01
Human Resource Management - undefined
San Francisco State University
Skills
Time management and strong interpersonal skills
Onboarding
Highly organized and efficientEmotional Intelligence
DE & I Interviewing
Project Management
Employee Relations
Innovation
Experience with Trinet, Greenhouse, Asana, Goodhire, JIRA, Confluence, Lattice
Teamwork and Collaboration
Events Management