Patricia Hallam
Modesto,CA
Summary
Versatile professional with a track record of streamlining operations at Doctors Medical Center, enhancing efficiency and staff retention. Skilled in HIPAA compliance and sales management, adept at editing, proofreading, and staff scheduling. Demonstrated ability to improve patient care and increase revenue streams through innovative strategies and active collaboration.
Overview
28
28
years of professional experience
Work History
Krono's /Payroll Editor
Doctors Medical Center
08.2022 - Current
- Track attendance and Tardies
- I input edits for employees regarding their time and payroll corrections
- Track and & Enter Bonus and Incentives
- I check for missing punches help process for closings every other week
- Process PAF (personal Action Forms and PM's (performance Managements) re: employees
- Help find where patients to RN ratios were off in the LMRS application.
- Daily scanning of Leadership Huddle numbers
- I have around 250 employees that I do this for.
- I process purchase orders and Staples orders and other Secretarial duties.
Monitor Technician
Doctors Medica Center
10.2021 - 08.2022
- Promoted a positive work environment through active collaboration with peers, supervisors, and other healthcare professionals within the facility.
- Maintained updated knowledge on cardiac arrhythmias, contributing to better patient care and monitoring outcomes.
- Troubleshot monitor equipment issues, ensuring uninterrupted surveillance of patients'' heart activity.
- Managed multiple telemetry systems simultaneously, maintaining attention to detail and high-quality care for all monitored .
- Cross trained to Unit clerk duties answering phones
- Started patient charts
Staffing Coordinator
Doctors Medical Center
10.2018 - 10.2021
- I was responsible for 13 floors as well as plus overflows when it became warranted.
- I reported to Administration and Directors along with House Supervisors Daily.
- Staffing was to be completed in timely manner
- Calls were made to staffed as well as using Everbridge in the event we were short staffed.
- I recorded Request cuts as well as house cuts absences and other types of days off for employees.
- My position included understanding Union Rules for both the CNA and SEIU Contracts.
Farmers Insurance Hallam Insurance Agency
Don Hallam
08.1997 - 10.2021
- Streamlined operations by adopting innovative insurance processing software, improving efficiency within the team.
- Implemented cross-selling initiatives that increased sales of ancillary products alongside primary policies for added revenue streams.
- Optimized policy renewal processes to ensure timely updates of coverage terms and maintain high retention rates among existing clients.
- Improved staff retention rates through regular performance reviews, professional development opportunities, and employee recognition initiatives.
- Managed approximately 30 incoming calls, and emails and faxes per day from customers.
Education
High School Diploma -
Temple City High School
Temple City, CA06-1982
Skills
- Editing and proofreading
- HIPAA compliance
- Staff scheduling
- Sales management
- Scanning
- Excel
- Microsoft Word
- Some Medical Terminology
- Union Contracts
Timeline
Krono's /Payroll Editor
Doctors Medical Center
08.2022 - Current
Monitor Technician
Doctors Medica Center
10.2021 - 08.2022
Staffing Coordinator
Doctors Medical Center
10.2018 - 10.2021
Farmers Insurance Hallam Insurance Agency
Don Hallam
08.1997 - 10.2021
High School Diploma -
Temple City High School
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