PATRICIA HAWTHORNE-BLUE
Black or African American,Texas
Summary
Proven Night Auditor at Marriott Courtyard Stafford Surgarland, adept in front desk operations and problem-solving, significantly reducing transaction errors. Demonstrates strong work ethic and teamwork, excelling in guest services and financial reconciliations. Expert in generating accurate night audit reports, ensuring seamless operational flow.
Professional with experience in hospitality and finance, prepared for this role. Strong focus on team collaboration and achieving results. Reliable in adapting to changing needs. Skilled in financial reporting, guest services, and problem-solving. Known for integrity, accuracy, and effective communication.
Overview
25
25
years of professional experience
Work History
Night Auditor
Marriott Courtyard Stafford Surgarland
09.1998 - 10.2023
- Completed night audit for guest ledgers to close bank and cash registers, reconciling issues quickly, and marking discrepancies.
- Oversaw night auditing of daily room occupancy and hotel revenue.
- Controlled cash and credit card payment transactions at front desk to successfully reduce errors.
- Kept accounts in balance and ran daily reports to verify totals.
Education
No Degree - Mechanical Engineering
UNIVERSITY OF HOUSTON
One Street Houston, TexasNo Degree - Real Estate, Accounting
Houston Community College
Main Campus Houston, TexasSkills
- Front desk operations
- Multitasking and organization
- Problem-solving
- Strong work ethic
- Night audit reports
- Punctual and dependable
- Guest services
- Teamwork and collaboration
Accomplishments
- Received outstanding score ratings from guest surveys due to professionalism, exceptional service, and quick response times.
ASSOCIATEE OF REGION
RECEIVED ASSOCIATE OF THE REGION WHILE WORKING UNDER WHITE LODGING MANAGEMENT, FOR OUTSTANDING
GUEST SERVICE AND NIGHT AUDIT PREFORMANCE AND PRODUCTION.
Timeline
Night Auditor
Marriott Courtyard Stafford Surgarland
09.1998 - 10.2023
No Degree - Mechanical Engineering
UNIVERSITY OF HOUSTON
No Degree - Real Estate, Accounting
Houston Community College
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