Patricia Henao
Pembroke Pines
Summary
Dynamic server with a proven track record at Tijuana Taxi Co, excelling in customer service and cash handling. Adept at enhancing guest experiences through menu knowledge and team collaboration, consistently delivering high-quality service in fast-paced environments. Recognized for maintaining cleanliness and organization, ensuring a welcoming atmosphere for all patrons.
Overview
3
3
years of professional experience
Work History
Server
Tijuana Taxi Co
Davie
09.2024 - Current
- Provided exceptional customer service in a fast-paced dining environment.
- Took customer orders accurately and efficiently using restaurant software.
- Delivered food and beverages promptly while ensuring quality standards.
- Maintained cleanliness and organization of dining area throughout shifts.
- Assisted team members with food preparation and restocking supplies.
- Engaged with customers to enhance their dining experience and address needs.
- Handled cash transactions and processed payments accurately at the register.
- Provided excellent customer service to ensure satisfaction.
Server
Voodoo Lounge Night club
Miami Beach
07.2022 - 07.2024
- Engaged with customers to create a welcoming atmosphere at the bar.
- Maintained cleanliness and organization of the bar area throughout shifts.
- Provided customers with information about the menu items, drinks, and specials of the day.
- Took orders from customers for food and beverages.
- Delivered drinks and food efficiently during private events and VIP parties.
- Greeted guests in a friendly and professional manner.
- Assisted with opening champagne bottles for guests.
- Performed cashier duties such as taking orders, processing payments, and making change accurately.
- Responsible for maintaining the cleanliness of work areas before leaving each shift.
Education
High School Diploma -
Institution Educativa Siete De Agosto
Cali, Colombia11-1994
Skills
- Customer service
- Order processing
- Team collaboration
- Menu knowledge
- Food safety
- Cash handling
Timeline
Server
Tijuana Taxi Co
09.2024 - Current
Server
Voodoo Lounge Night club
07.2022 - 07.2024
High School Diploma -
Institution Educativa Siete De Agosto
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