Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Patricia Kabutiya

Patricia Kabutiya

Orlando,FL

Summary

Dynamic and dedicated professional with a strong background in customer service from McDonald's, excelling in fast-paced environments. Skilled in cash handling and problem-solving, I consistently delivered exceptional service while promoting loyalty programs, enhancing customer satisfaction. My adaptability and clear communication fostered teamwork and efficiency, ensuring a positive experience for all guests.

Overview

2
2
years of professional experience

Work History

Crew Team Member

McDonald's
Orlando, FL
08.2024 - 04.2025
  • Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
  • Interacted pleasantly with guests to deliver quality customer service.
  • Served food and beverages at take-out counters to provide fast service to waiting guests.
  • Assembled and served meals according to specific guest requirements.
  • Cleaned work areas regularly throughout shift.
  • Answered customer questions regarding product features, pricing, availability.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Scrubbed and polished counters to remove debris and food.

Cashier

Burlington Coat Factory Department Store
Lynn, MA
09.2023 - 06.2024
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Performed other duties as assigned by management.
  • Processed credit card, cash, and check payments, ensuring all transactions were accurate.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Answered customer inquiries regarding store policies and procedures.
  • Issued receipts, refunds, credits or change due to customers.

Education

Associate of Arts - Nursing

Valencia College
Orlando, FL
05-2026

High School Diploma -

Classical High School
Lynn, MA
06-2024

Skills

  • Customer service
  • Time management
  • Problem solving
  • Money handling
  • Security monitoring
  • Adaptability
  • Inventory restocking
  • Cash register systems
  • Multilingual communication
  • Order taking
  • Clear communication
  • Cash handling and management
  • Team leadership
  • Vital signs monitoring
  • Professionalism
  • Sales and promotions

Languages

Swahili
Full Professional
French
Limited

Timeline

Crew Team Member

McDonald's
08.2024 - 04.2025

Cashier

Burlington Coat Factory Department Store
09.2023 - 06.2024

Associate of Arts - Nursing

Valencia College

High School Diploma -

Classical High School

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Patricia Kabutiya