Summary
Overview
Work History
Education
Skills
Timeline
Generic

Patricia Kent

Happy Valley,OR

Summary

Dynamic and results-driven professional with extensive experience in customer service and team leadership at Davis Amusement Cascadia. Proven ability to enhance customer satisfaction and streamline operations, while effectively managing cash handling and fostering team motivation. Committed to maintaining high standards of service and compliance in fast-paced environments.

Overview

8
8
years of professional experience

Work History

Assistant Manager/Food Service

Davis Amusement Cascadia
07.2011 - 10.2013
  • Assisted in daily operations by providing support to team members and addressing customer inquiries.
  • Collaborated with management to streamline processes and improve team efficiency.
  • Maintained organized records of inventory and supplies, ensuring timely replenishment.
  • Supported training initiatives for new hires, fostering a collaborative team environment.

Sandwich Artist/customer Service

SUBWAY®Restaurants
04.2009 - 01.2010
  • Prepared and assembled sandwiches according to customer specifications and company standards.
  • Maintained cleanliness and organization of work area to ensure food safety compliance.
  • Assisted customers in selecting menu items, providing exceptional service and product knowledge.
  • Operated kitchen equipment efficiently, including slicers, ovens, and grills for food preparation.

Cashier Gas Attendant Car Washer

Mr. Carwash
11.2005 - 02.2007
  • Processed customer transactions efficiently using point-of-sale systems.
  • Assisted customers with product inquiries and service options to enhance satisfaction.
  • Maintained accurate cash drawer and balanced registers at shift end.
  • Collaborated with team members to ensure smooth operational flow during peak hours.
  • Welcomed customers and helped determine their needs.

Education

GED - GED

Clackamas Community College
Milwaukie OR

High School Diploma - Diploma

Helensview High School
Portland, OR

Skills

  • Customer service
  • Money handling
  • Team leadership
  • Decision-making
  • Customer relations
  • Team motivation

Timeline

Assistant Manager/Food Service

Davis Amusement Cascadia
07.2011 - 10.2013

Sandwich Artist/customer Service

SUBWAY®Restaurants
04.2009 - 01.2010

Cashier Gas Attendant Car Washer

Mr. Carwash
11.2005 - 02.2007

GED - GED

Clackamas Community College

High School Diploma - Diploma

Helensview High School

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Patricia Kent