Patricia Kruk
Madison,Wisconsin
Summary
Dynamic General Manager with a proven track record at Fellys Floral and Greenhouse, driving year-over-year growth through strategic vision and operational excellence. An effective leader skilled in sales and brand development, I foster employee loyalty and enhance productivity, achieving significant sales increases through innovative techniques and strong team mentorship.
Overview
26
26
years of professional experience
Work History
General Manager
Fellys Floral and Greenhouse
05.2024 - Current
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
- Managed budget implementations, employee evaluations, and contract details.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
Sales
Oakwood Sales
06.2016 - 03.2024
- Utilized consultative sales and closing techniques to meet sales objectives.
- Promoted ongoing sales, promotions and upcoming events, boosting sales 30%.
- Created sales objectives and strategies to help struggling teams increase productivity and meet sales metrics.
- Managed back-office sales team through coaching and sales technique training.
- Met or exceeded sales goals and worked as team player in supporting other sales.
- Developed unique sales approach and identified client needs to expand sales.
- Surpassed monthly sales goals through innovative sales techniques.
- Improved sales techniques and made sales pitches to 90% potential clients per quarter.
Manager
Rush Street Lounge
03.2000 - 03.2024
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Developed and maintained relationships with customers and suppliers through account development.
- Maximized performance by monitoring daily activities and mentoring team members.
Education
Associate of Science - Business
U.W. Lacrosse
La Crosse, WI05-1988
Skills
- Sales expertise
- Advertising expertise
- Brand development
- Effective leader
Timeline
General Manager
Fellys Floral and Greenhouse
05.2024 - Current
Sales
Oakwood Sales
06.2016 - 03.2024
Manager
Rush Street Lounge
03.2000 - 03.2024
Associate of Science - Business
U.W. Lacrosse