Patricia Lacey
Grand Prairie
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Project Manager: Project Scheduler
DTS wireless T-Mobile
04.2021 - 09.2024
- Fostered seamless communication between general contractors and clients, ensuring alignment on project scope and deliverable throughout execution phases.
- Managed comprehensive spreadsheets for repeater maintenance, identifying units requiring retuning, replacement, or removal to maintain network efficiency.
- Streamline project workflow through data-driven scheduling, enhancing resources allocation and timely delivery of customer-facing initiatives.
- Implemented adaptive scheduling techniques to accommodate dynamic project requirements, enhancing team agility and responsiveness to evolving clients needs.
Lock Desk Scheduling Specialist
Stearns
03.2020 - 03.2021
- Accept rate locks from internal and external clients and confirm rate locks back to the client
- Scheduling loans for relocking, modifying, and extending mortgage commitments into LOS
- Communicate with the mortgage loan officers, underwriters
- Resolving discrepancies and confirming credit scores at time lock and loan purchase
- Time management skills with ability to work in a fast pace environment
- Providing price quotes for rates not published on rate sheet
- Review and verify price quotes and credit scores prior to locks requests
- Reconciling daily locks
Senior Quality Control: Completes Quality Assurance review
Solomon Edwards
01.2017 - 06.2019
- Meticulously audited financial figures, invoices, and claims funds, reconciling reimbursements and identifying discrepancies to maintain fiscal integrity. ( reviewing all Foreclosure, REO, BK Property Preservation, Default loans, Title Curative, FNMA, FHLMC, VA, USDA, GSE, and FHA claims prior to filling.
- Reviewed and responded to rebuttals from various business lines, delivering accurate and timely resolutions within established service level agreements.
- Streamlined claims processing workflows, enhancing efficiency while ensuring strict adherence to all applicable laws and regulations.
- Conducted thorough quality assurance review across drivers loan types, ensuring compliance and maintaining high accuracy standards.
- Served as a subject matter expert, providing side-by-side training for new associates and fostering culture of continuous learning and improvement.
AML Compliance Analyst
NTT Data Consulting
04.2015 - 12.2016
- Ensure rigorous compliance with Financial Institution Standards, Customer Due Diligence, and The USA Patriot Act through comprehensive document reviews.
- Investigated high-net-worth client activities and ownership structures, meticulously researching beneficial ownership percentages and primary market locations.
- Leveraged advanced tools like Lexis Nexis to enhance fraud detection and prevention strategies, continuously improving AML compliance processes.
- Proactively identified and investigated potential money laundering alerts, utilizing data collection tools to enrich attribute analysis and mitigate financial risks.
- Review the customer identification form (CIF) Bank Secrecy Act (BSA) and other documents to make sure each client is in compliance with Financial Institution Standards, Customer Due Diligence, Risk Analysis/ Management, Fraud Detection/Prevention, Know your Customer, LexisNexis, USA Patriot Act
Bankruptcy Analyst
New Bold Advisors Consulting Group
01.2014 - 10.2014
- Audit Chapter 7,13, bankruptcy loans for accuracy
- Conducted due diligence on potential investments and presented findings to investors.
- Utilize systems to locate supporting material to substantiate facts in documents provided by firms
- Maintained up-to-date knowledge of federal consumer protection regulations, applying expertise to ensure compliance in default mortgage servicing.
- Evaluated and address remediation findings related to various bankruptcy processing systems, improving overall efficiency and reducing errors.
- Audit loans for Servicemembers Civil Relief Act, stay abreast with federal consumer protection regulations including, Montage Consent Orders, National Mortgage Settlement, Bankruptcy code, FDCPA, Fair lending, State laws impacting default mortgage servicing, loss mitigation
Education
High School Diploma -
Central High School
Helena, ARSkills
- Project planning and development
- Project tracking
- Work flow planning
- Advanced problem solving
Certification
MRMAA, Dallas, TX, Medical Revenue Management Association of America
Timeline
Project Manager: Project Scheduler
DTS wireless T-Mobile
04.2021 - 09.2024
Lock Desk Scheduling Specialist
Stearns
03.2020 - 03.2021
Senior Quality Control: Completes Quality Assurance review
Solomon Edwards
01.2017 - 06.2019
AML Compliance Analyst
NTT Data Consulting
04.2015 - 12.2016
Bankruptcy Analyst
New Bold Advisors Consulting Group
01.2014 - 10.2014
MRMAA, Dallas, TX, Medical Revenue Management Association of America
High School Diploma -
Central High School
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