Patricia Landess
Sells, Marketing, Healthcare, Instructor
Acworth,GA
Summary
Enthusiastic, dedicated, accountable, with a customer-centered approach, and the ability to self-manage. Critical thinker- sees failure as an opportunity for growth and greater success. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Seeking full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
11
11
years of professional experience
Work History
Beauty Counter Manager
Belk Department Store
12.2022 - Current
- Sold merchandise through effective customer service techniques and professional selling skills to reach productivity goal level 12% higher than previous year
- Organized sale events and created eye-catching product displays to attract customers to Clinique Beauty counter.
- Recruited, coached, motivated and trained new associates
- Budgeted, audited and balanced cash handlings to secure cash drawer.
- Facilitated strategies to present and sell merchandise through regular product demonstrations.
- Performed daily department re-merchandising, price markdowns and merchandise transfers.
Medical Imaging Scheduler, Laboratory Technician, X-ray Technician, Instructor
CVM
05.2015 - 12.2022
- Maintained inventory and orders for 3 office locations
- Promoted a safe environment for patients and staff
- Monitored, resolve, and follow up on all patient’s concerns
- Assisted with in-office procedures
- Communicated with staff, patients, and families for best outcomes
- Wound care and dressing change as directed
- Provided clerical support
- Insurance verification
- Preformed EKGs
- Data entry
Certified Medical Assistant
WellStar
05.2015 - 12.2022
- Worked in Urgent Care, Podiatry, and Cardiovascular Medicine
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Called and faxed pharmacies to submit prescriptions and refills.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Taught patients about medications, procedures, and care plan instructions.
- Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
EDUCATOR
CUMBERLAND MEDICAL
01.2018 - 01.2019
- Academic instruction of 18+ adults in the following courses: Phlebotomy, Patient Care Coordinator, EKG Technician
- Monitored student progress and adjusted instruction to meet individual needs.
- Utilized innovative teaching strategies to effectively engage students in learning.
- Shifted between formal and informal methods of teaching to keep students engaged.
- Guest speaker at Graduation
HR/SUPERVISOR/OFFICE MANAGEMENT
FIRST LIGHT HOME, CARE
01.2013 - 01.2014
- Conducted interviews
- Responsible for hiring/termination
- Completed onboarding of all new hires to include drug testing, development of orientation/training, and action plan to increase caregiver knowledge
- Partnered in loss reduction
- Ensured standard of care
- Maintained all employee credentials and certifications
- Ensured accurate weekly payroll processing
- Promoted and ensured timely resolutions to client/caregiver issues 24/7 scheduling and first responder to uncovered shifts
- Created bi-monthly newsletter
Education
BACHELOR OF SCIENCE - Speech Language Pathology
UNIVERSITY OF WEST
2011
Associate in Special Education -
GORDON COLLEGE
MEDICAL ASSISTANT -
Cumberland Medical
2009
Skills
- Supervision and leadership
- Relationship Building
- Calm Under Pressure
- Multitasking Abilities
- Quality Assurance
Additional Information
- BREAST CANCER 2-DAY WALK 2021 – TEAM CAPTAIN OF MEDICAL CREW VOLUNTEER GROUP 2 DAYS 2019 – MEDICAL CREW VOLUNTEER, 2 DAYS 2018 – MEDICAL CREW VOLUNTEER, 2 DAYS
Timeline
Beauty Counter Manager
Belk Department Store
12.2022 - Current
EDUCATOR
CUMBERLAND MEDICAL
01.2018 - 01.2019
Medical Imaging Scheduler, Laboratory Technician, X-ray Technician, Instructor
CVM
05.2015 - 12.2022
Certified Medical Assistant
WellStar
05.2015 - 12.2022
HR/SUPERVISOR/OFFICE MANAGEMENT
FIRST LIGHT HOME, CARE
01.2013 - 01.2014
BACHELOR OF SCIENCE - Speech Language Pathology
UNIVERSITY OF WEST
Associate in Special Education -
GORDON COLLEGE
MEDICAL ASSISTANT -
Cumberland Medical
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