Working on all aspects of Lumens build and 3rd party software for 4 departments
Charge build and testing
Mentoring newly certified FTEs
Participating in all rounds of testing including integrated, MRT, PRCT and functional testing
Go live support and optimization for Radiant, Cupid and Lumens
Epic Lumens/Radiant Consultant
Broward Health
11.2023 - 03.2025
New install: Cerner to Epic
Working on all aspects of Lumens build and 3rd party software- 4 hospitals
Charge build and testing
Mentoring newly certified FTEs
Participating in all rounds of testing including integrated, MRT, PRCT and functional testing
Involved in readiness activities for end users including demos, preparing training materials and content review with physicians.
Post go-live support and optimization
Epic Lumens/Radiant Consultant
Benefis Healthcare
05.2023 - 10.2023
New install Meditech to Epic
Worked on all aspects of Lumens build and 3rd party software integration.
Mentored FTE analysts and assisted with troubleshooting
Participated in application and integrated testing.
Epic Radiant/Lumens Analyst
Arrowhead Regional Medical Center
03.2023 - 05.2023
Worked tickets for endoscopy and radiology departments
Assisted with upgrades and testing,
Worked on build for Epic hyperdrive project
Providing Cupid support as needed
Epic Lumens/Radiant Consultant
McLeod Health
02.2022 - 03.2023
New install: Cerner to Epic
Completed new Lumens certification
Worked on all aspects of Lumens build and 3rd party software integration for 6 facilities
Mentored FTE analysts
Tested build by updating scripts, preparing test patients
Application integrated and MRT testing
Aligned Epic led training for end-users with hospital specific workflows
Involved in activities to prepare end users for go live, including shadow-charting and 'Day in the Life'
Epic Lumens Consultant
UK Healthcare
11.2021 - 02.2022
Responsible for Lumens post-live maintenance, 2 upgrades and testing
Worked tickets in accordance with SLAs and took call for emergency tickets
Worked with 3rd party integrated applications including Hyland and PACS gear
Mentored and guided new full-time analyst in all aspects of the Lumens application
Epic Lumens/Radiant Consultant
Hamilton Health Services
01.2021 - 10.2021
New install: Meditech to Epic
Established workflows within OR, Endoscopy and Radiology hybrid areas
Worked closely with other procedural teams to configure Epic
Gathered requirements from SMEs, conducted workgroup sessions to obtain information for build
Epic Radiant Analyst
OrthoAtlanta
01.2020 - 01.2021
Actively worked on all aspects of Radiant/Bones implementation
Worked with Ambulatory team to implement Radiant within their workflows
Provided education and training for application end users, data collection, report details and other technical issues associated with application software
Back-office imaging workflows, I-Proc, validating, testing and go-live support
Epic Radiant/Cupid Analyst
Piedmont Healthcare
01.2018 - 01.2020
Responsible for design, build, testing, validation, and ongoing support of Epic Cupid and Radiant applications
Build experience in XR, US, Mammography, NM, MRI, IR, non-invasive and invasive cardiology
Supported ancillary departments including OR and Endoscopy,
Primary coordinator for lung cancer screening and breast imaging programs/registry submissions across 5 facilities
Closely worked with PACS team to troubleshoot data transmission errors, Implemented new functionality including decision trees for scheduling, Q-Sight for supplies, etc.
Provided support for end users, including working tickets, engaging leadership for optimization projects, and upgrade support
Completed projects for 5 acquired hospitals; built reports, ran new tests, and worked tickets during go lives
Built, configured, and validated new departments including testing builds and interfaces
Collaborate effectively with Epic personnel using Sherlock or other appropriate tools
Epic Associate Application Coordinator
Healthcare IT Firm
01.2017 - 12.2017
Provided remote support of Epic applications for multiple clients
Worked with senior analysts to troubleshoot system issues
Achieved in-depth knowledge of Radiant, Cupid and Ambulatory applications
Provided application expertise to facilitate discussions and decisions
Epic Credentialed Trainer
Consultant
01.2015 - 01.2017
Developed lesson plans, instructional materials, and practice tests for Epic training courses
Delivered classroom and one-on-one training to hundreds of end users on Radiant, Cupid and ADT
Trained new employees on hospital specific Epic workflows for different applications as needed
Directed onsite training for users to maximize productivity
Traveled to customer sites to provide resolutions for issues requiring onsite support
EMR Implementation Specialist
Independent Consulting Services
01.2013 - 01.2015
Completed training on client specific workflows prior to go-live
Provided elbow-to-elbow support to end users through coaching and issue identification
Escalated issues to the Command Center
Served as a liaison between the Command Center and end users to communicate issue resolution and updates
Nurse Assistant
Dekalb Medical Center
01.2008 - 01.2010
Completed clinical rotations in Geriatrics, Pediatrics and Med-Surg
Provided patient education
Assisted nursing staff in providing direct patient care
Facilitated the admission, discharge, and transfer of patients on and off the Med-Surg unit
Assisted the care team by providing helpful, comforting, and compassionate care to patients and families
Complied with HIPAA standards in all patient documentation and interactions
Protected and promoted patients' rights
Education
Bachelor of Science in Computer Information Systems -
Georgia State University
Atlanta
Master of Science in Healthcare Informatics -
University of Illinois At Springfield
Springfield
Timeline
Epic Lumens Consultant
Halifax Health
03.2025 - 04.2026
Epic Lumens/Radiant Consultant
Broward Health
11.2023 - 03.2025
Epic Lumens/Radiant Consultant
Benefis Healthcare
05.2023 - 10.2023
Epic Radiant/Lumens Analyst
Arrowhead Regional Medical Center
03.2023 - 05.2023
Epic Lumens/Radiant Consultant
McLeod Health
02.2022 - 03.2023
Epic Lumens Consultant
UK Healthcare
11.2021 - 02.2022
Epic Lumens/Radiant Consultant
Hamilton Health Services
01.2021 - 10.2021
Epic Radiant Analyst
OrthoAtlanta
01.2020 - 01.2021
Epic Radiant/Cupid Analyst
Piedmont Healthcare
01.2018 - 01.2020
Epic Associate Application Coordinator
Healthcare IT Firm
01.2017 - 12.2017
Epic Credentialed Trainer
Consultant
01.2015 - 01.2017
EMR Implementation Specialist
Independent Consulting Services
01.2013 - 01.2015
Nurse Assistant
Dekalb Medical Center
01.2008 - 01.2010
Bachelor of Science in Computer Information Systems -
Georgia State University
Master of Science in Healthcare Informatics -
University of Illinois At Springfield
Epic Certifications
Lumens
Radiant
Cupid
Candidate Summary
Experienced remote worker
13 years of Epic experience
16 years of Healthcare experience
Epic Certifications: Lumens, Radiant, Cupid
Epic Experience & Expertise: Full Cycle Implementations, Optimization, Epic Upgrades, Endoscopy, Non-invasive and Interventional Radiology, Cardiology, Imaging, Mammography, Lung Screening, 3rd Party Integration.
Healthcare Organizations
Halifax Health
SMH
Broward Health
Benefis Health
Arrowhead Regional Medical Center
McLeod Health
UK Health
Hamilton Health Services
OrthoAtlanta
Piedmont Healthcare
Dekalb Medical Center
Career Overview
Experience with interfacing third party applications such as, Manoscan, Hyland, Olympus, Fuji, PACS, Acuo, Dragon, with Epic
Experience with multiple full life cycle implementations
Experience working at various capacities, such as FTE, consultant, and Managed Services
Known for ability to quickly mentor new analysts due to training background