Patricia Luciotti
Haddonfield,NJ
Summary
Seasoned Manager with a robust history at Penn Medicine/Virtua, showcasing exceptional leadership and organizational skills. Expert in enhancing team performance, strategic planning, and operational efficiency. Proven track record in improving patient outcomes and expanding practices, demonstrating both problem-solving prowess and goal-oriented focus.
Overview
31
31
years of professional experience
Work History
Manager
Penn Medicine/Virtua Plastics and Reconstructive Surgery
07.2016 - Current
- Directed and maintained optimal performance within a well-structured team environment.
- Managed comprehensive operations, handled surgical charges, and planned annual budgets efficiently.
- Worked with marketing team to enhance visibility of the new Penn practice.
- Collaborated with Penn leadership to align practice operations with standards and strategic alliance objectives.
- Collaborated in diverse weekly, monthly, and quarterly meetings to fulfill operational and strategic objectives promptly.
- Facilitated interviews and tours at various Virtua Health locations for Penn's Plastic Microvascular applicants during the years 2022 ,2023, and 2024.
Manager
Penn Medicine/Virtua Gynecologic Oncology
04.2017 - 12.2018
- Acquired and immediately relocated the practice
- Worked closely with Penn's Director of Access, Quality, & Regional Networks to ensure the programs continued improvement
- Developed relationships with the Penn Gyn/Onc ancillary staff so the Virtua staff could gain improved comprehension of the Gyn/Onc specialty; leveraged these relationships and knowledge to improve patient experience and outcomes
- Worked and networked with referring Ob/Gyn practices in 3 NJ counties
- Collaborated with Penn and Virtua Leadership to negotiate block time
- Managed complexities of surgeons having dual schedules
- Worked with Physician Liaison and Marketing to promote the physician and the practice
Manager
Virtua Gynecologic Oncology
04.2017 - 12.2018
- Managed the practice through crisis when the Lead Physician injured his hand
- Supported an understaffed specialty practice by cross-training members of my other practices
- Collaborated with Practice Director to get 2 needed positions approved and filled
- Worked closely with the Medical Director and Marketing for development and growth of the program
- Expanded practice to a second location
- Completed onboarding of 2 new surgeons and 2 physician assistants
Practice Manager
Virtua Female Pelvic Medicine
04.2017 - 07.2017
- Assisted the completion and onboarding of a new surgeon
- Performed all practice manager duties
- Supported staffing vacancies by cross-training and utilizing staff from my other practices
- Stretch assignment
Practice Manager
Virtua Breast Specialty
09.2014 - 07.2016
- Collaborated with Strategic Alliance partners to ensure Virtua program delivered excellence
- Performed all daily managerial duties for both Specialty Practices
- Worked with Medical Affairs and Marketing to onboard new Microvascular team
- Successfully managed the closing of a specialty practice, while simultaneously onboarding a new practice
Medical Assistant
Virtua Athena Breast Care
Moorestown, New Jersey
06.2008 - 06.2014
- Guided oncology patients through intricate care processes.
- Managed scheduling processes while securing necessary pre-approvals for procedures.
- Ensured consistent supply availability through efficient ordering.
- Planned physicians' schedules to optimize workloads.
- Collected necessary data for Virtua Medical Group and clinical skills.
- Ensured proper maintenance and sanitation of medical tools in compliance with standards.
- Contacted pharmacies to submit and refill patients' prescriptions.
Small Business Owner
Self-employed
, NJ
06.1994 - 06.2007
- Managed staff by recruiting, training and coaching employees.
- Forecasted customer demand to set prices or credit terms for goods or services.
- Created effective business plans to focus strategic decisions on long-term objectives.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Education
Bachelor of Science -
Health Care Administration
08.2022
Skills
- Team Development
- Effective Leadership Skills
- Strong Organizational Abilities
- Problem Solving Skills
- Goal-Oriented
- Proactive Problem-Solver
Professionalcompetencies
- Excellent resource steward /decreased expense and waste through reserved ordering of clinical office supplies and sharing with several smaller specialty practices
- Successfully work with, and foster positive relationships with, our Strategic Alliance partners to ensure successful onboarding of physicians as well as growth and harmony in the practice
- Managed 3-4 surgical specialty practices simultaneously
- Consistently cross-trained and shared staff from 3 surgical specialty offices
- Quality Dashboards and data entered for Penn Executive Dashboard
- Responsible for yearly budgets for each specialty practice
- Assisted Director and Physician with Operations while the role of Office Manager was vacant
- Top Talent 2020, 2021 and 2022
- Completed Leadership in Healthcare Program
- Practice received Reputation The 800 Award 2021
- Employee engagement score results- zero disengaged and scores for manager effectiveness were in the 75th percentile
- Completed Star Coaching and Crucial Conversations course
- Onboarding of new physicians
- Stretch assignment to assist the onboarding of the new hand surgeons and ancillary staff
- Trained in EPIC electronic medical records programs
- Extensive knowledge of surgical scheduling in an oncology practice
- Collaborate with hospital staff to assure that surgeons' and patients' needs are met in and out of the OR
- Continuing education
Timeline
Manager
Penn Medicine/Virtua Gynecologic Oncology
04.2017 - 12.2018
Manager
Virtua Gynecologic Oncology
04.2017 - 12.2018
Practice Manager
Virtua Female Pelvic Medicine
04.2017 - 07.2017
Manager
Penn Medicine/Virtua Plastics and Reconstructive Surgery
07.2016 - Current
Practice Manager
Virtua Breast Specialty
09.2014 - 07.2016
Medical Assistant
Virtua Athena Breast Care
06.2008 - 06.2014
Small Business Owner
Self-employed
06.1994 - 06.2007
Bachelor of Science -
Health Care Administration
Similar Profiles
Hannah ButtesHannah Buttes
Medical Assistant at UCHealth- Plastics and Reconstructive surgeryMedical Assistant at UCHealth- Plastics and Reconstructive surgery
Jazmin FariasJazmin Farias
Residency & Fellowship Coordinator at Stanford University School Of Medicine - Division Of Plastic & Reconstructive SurgeryResidency & Fellowship Coordinator at Stanford University School Of Medicine - Division Of Plastic & Reconstructive Surgery
Hannah Doherty, RNHannah Doherty, RN
Registered Nurse- Operating Room at Tuttleman Surgery Center, Penn MedicineRegistered Nurse- Operating Room at Tuttleman Surgery Center, Penn Medicine