Patricia Mattair
Hickory,NC
Summary
Dynamic General Manager with a proven track record at Tarheel Capital, excelling in operations management and team leadership. Skilled in problem resolution and training development, I fostered a positive work environment, enhancing employee satisfaction and client relationships. Successfully implemented inventory systems, improving accuracy and efficiency across departments.
Diligent General Manager with solid background in managing daily operations and driving team performance. Successfully led various projects, ensuring seamless execution and improved operational efficiency. Demonstrated strategic planning and effective communication skills.
Overview
20
20
years of professional experience
1
1
Certification
Work History
General Manager
Tarheel Capital
11.2005 - Current
- Assisted in daily operations, learning safety protocols and company procedures.
- Supported team in implementing inventory management systems for improved accuracy.
- Participated in team meetings, contributing ideas for process improvements and solutions.
- Adapted quickly to changing priorities, ensuring tasks were completed on schedule.
- Developed strong communication skills through interaction with diverse team members and departments.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Maintained cleanliness and organization of work areas to enhance efficiency.
- Collaborated with supervisors to streamline workflow processes for better productivity.
Education
St Stephens High School
HickorySkills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Efficient multi-tasker
- Effective leader
- Time management
- Training and coaching
- Team leadership
- Staff management
- Customer relations
- Training and development
Accomplishments
- Staffing - Worked directly with Human Resources to streamline hiring and onboarding process.
- Achieved Number one store in company for 6 months straight by cross training team members with accuracy and efficiency.
Certification
ServSafe certified
Timeline
General Manager
Tarheel Capital
11.2005 - Current
St Stephens High School
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