Ruben Gonzalez
Shelby,NC
Summary
Highly driven General Manager successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations and customer care. Successful at motivating, training and developing team members to drive profitability in highly competitive environment.
Overview
25
25
years of professional experience
Work History
General Manager
Tarheel Capital Corp.
Shelby, N.C.
06.2000 - Current
- Developed and implemented operational strategies to improve efficiency, reduce costs, and maximize customer satisfaction.
- Coordinated training activities for employees to ensure compliance with company policies and procedures.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
Education
High School Diploma -
Woodrow Wilson High School
Camden, NJ06-1985
Skills
- Operational strategy
- Budget management
- Inventory control
- Employee training
- Customer service
- Sales management
Accomplishments
- In 2022 my store was the first store in the company to reach over 3 million dollar sale.
- In 2023 my store was the first to also reach over 4 million dollar sales and in 2024 I was up in sales from prior year 4.5 million.
- In 2024 I was in the top 200 General Manager for Wendy's out of over 7 thousand stores.
- In 2025 I was voted GM of the year of North Carolina in N.C.R.L.A for the highest sale in the region and great customer service.
- Every Year in our yearly Rewards for Tarheel Capital Corp. I have the highest sale and most profitable Rewards, in 2024 I recieved the G.O.T.E reward.
Languages
English
Professional
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
General Manager
Tarheel Capital Corp.
06.2000 - Current
High School Diploma -
Woodrow Wilson High School
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