Summary
Overview
Work History
Education
Skills
Timeline
Generic

Patricia Mayer

College Station,TX

Summary

Proven achiever with a history at Spirit Ice Arena, adept in enhancing customer satisfaction and increasing sales through expert customer assistance and relationship building. Skilled in activity organization and cash handling, demonstrated reliability and empathetic service, significantly contributing to a positive and efficient work environment.

Overview

2
2
years of professional experience

Work History

Point of Sale Associate

Spirit Ice Arena
08.2022 - Current
  • Assisted customers with product selection based on their needs or preferences while adhering to store guidelines on suggestive selling techniques.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Maintained a clean and organized workspace, ensuring a positive shopping experience for customers.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Resolved customer problems and complaints.
  • Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.

Birthday Party Hostess

Spirit Ice Arena
08.2022 - Current
  • Maintained cleanliness of party areas throughout events, demonstrating professionalism and adherence to company standards.
  • Promoted company services effectively through knowledgeable communication with potential clients, increasing overall business revenue.
  • Served food and beverages efficiently while adhering to proper safety guidelines, contributing to an enjoyable dining experience for attendees.
  • Handled challenging situations or unexpected issues calmly and professionally, preserving a positive atmosphere during events.
  • Enhanced guest experience by providing attentive and personalized service during birthday parties.


Education

No Degree - High School

Allen Academy
Bryan, TX
05.2025

Skills

  • Patience and Empathy
  • Customer Assistance
  • Customer Relationship Building
  • Reliability and punctuality
  • Activity Organization
  • Written and verbal communication

Timeline

Point of Sale Associate

Spirit Ice Arena
08.2022 - Current

Birthday Party Hostess

Spirit Ice Arena
08.2022 - Current

No Degree - High School

Allen Academy

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Patricia Mayer