Patricia Mays
Wesley Long Hospital
Greensboro,NC
3
years of professional experience
Dedicated Customer Service Professional with extensive experience in high-pressure environments, skilled in effective communication and problem resolution. Proven ability to maintain operational efficiency through collaboration and professionalism. Committed to applying expertise in a healthcare setting, with a focus on continuous improvement and teamwork.
Work History
Nutrition Service Technician
5 Months- Deliver patient meal trays while verifying patient identity and ensuring dietary accuracy.
- Assist patients with meal setup and provide courteous, patient-centered service.
- Prep fresh food items including salads, sandwiches, fruit cups, desserts, and specialty meal components.
- Assemble patient meal trays according to their ordered diets and hospital nutrition standards.
- Collect and clean soiled meal trays while maintaining strict sanitation and infection control standards.
- Label and rotate food using expiration dates and proper food safety procedures such as FIFO.
- Maintain cleanliness of kitchen and work areas in accordance with hospital sanitation standards.
- Collaborate with dietary staff to ensure efficient and accurate meal service in a fast-paced hospital environment.
In Store Shopper
2 Years 3 Months- Maintained organized checkout stations to reduce customer wait times and improve flow
- Provided personalized shopping services, selecting items for customer pickup orders
- Delivered groceries to customers' vehicles, enhancing convenience and service quality
- Assisted customers with product location and recommendations, providing knowledgeable guidance on organic and specialty items to better the shopping experience.
- Provided exceptional customer service, fostering a welcoming environment through attentive interactions.
Crew Member
5 Months- Provided efficient service and manage orders in high-volume settings, enhancing customer satisfaction.
- Maintained prep station cleanliness, ensuring compliance with health standards.
- Facilitated team communication to streamline food delivery during peak hours, improving service speed.
- Delivered exceptional customer service, resulting in increased customer satisfaction and repeat business for the restaurant.
Education
Skills
Cross-Functional Coordination
Quality Assurance
Customer Service: Strong Communication
Active Listener
Conflict Resolution
Attention to Detail
Leadership: Time Management
Quick Learner
Adaptability
Multitasking
Team Player
Timeline
Nutrition Service Technician
Wesley Long Hospital
03.2026 - CurrentRead More
In Store Shopper
Whole Food Market
12.2023 - 03.2026Read More
Crew Member
Habit Burger & Grill
07.2023 - 12.2023Read More
Forsyth Technical Community College
Read More