Patricia McCann
Staten Island,NY
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
Work History
Server / Bartender
Applebee's
Staten Island, NY
08.2017 - 05.2024
- Kept register accurate through correct billing, payment processing and cash management practices
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers
- Collected credit card, cash and gift certificate payments from customers and made proper change for cash transactions
- Checked identification to enforce age requirement for alcoholic beverages Knowledge of the POS system.
Police Officer
NYPD
Brooklyn, New York
12.2021 - 11.2022
- Patrolled assigned areas to detect and prevent criminal activity.
- Responded to emergency calls for service and provided assistance as needed.
- Conducted traffic stops in accordance with departmental protocol.
- Ensured compliance with local laws by performing periodic safety inspections of businesses.
Server
Paco's Mexican Bistro
Staten Island, NY
12.2013 - 08.2017
- Provided excellent customer service to ensure satisfaction.
- Took orders from customers accurately and in a timely manner.
- Delivered food orders promptly and courteously.
- Monitored dining room for cleanliness and proper set-up at all times.
Education
Bachelor of Science - Criminal Justice
John Jay College of Criminal Justice
New York05-2021
Associate of Applied Science - Criminal Justice
Kingsborough Community College
Brooklyn, NY06-2019
Skills
- Point of Sale (POS) system operations
- Beverage preparation
- Order accuracy
- Community Engagement
- Customer Service
- Cash Handling
- Detail Oriented
- Teamwork and Positive Attitude
Timeline
Police Officer
NYPD
12.2021 - 11.2022
Server / Bartender
Applebee's
08.2017 - 05.2024
Server
Paco's Mexican Bistro
12.2013 - 08.2017
Bachelor of Science - Criminal Justice
John Jay College of Criminal Justice
Associate of Applied Science - Criminal Justice
Kingsborough Community College
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